Jia Yang

List of John Benjamins publications for which Jia Yang plays a role.

Articles

This study conducts a pragmatic analysis of 192 apologies that were made by retailers in response to customer complaints posted on a leading Chinese online shopping website. Each collected apology is coded for the components of the apology and the strategies used to build rapport. The choice of… read more
This paper reports a corpus-based study to examine how Chinese near-synonyms choose their typical collocates. Near-synonyms commonly misused by English-speaking learners of Chinese were selected for analysis. Results obtained from the corpora (the Chinese Internet Corpus by the University of Leeds… read more
A pragmatic routine formula is any expression with a stable form that is commonly repeated in the routinized social interactions of a given culture. Previous research has reported that such pragmatic routine formulae are often underused by foreign language learners, even when they have been… read more