Mark M. McAndrews

List of John Benjamins publications for which Mark M. McAndrews plays a role.

Articles

This study investigated listener-based assessment of the job performance of second language (L2) speakers employed as customer service agents in outsourced foreign-based call centers, focusing on agents’ job performance as a function of the comprehensibility, fluency, and accentedness of their… read more
The central purpose of this study is to illustrate how ESL instructors can take a principled approach to setting pronunciation instruction priorities for learners. Elicited speech samples from 30 adult English learners were analysed for suprasegmental and segmental pronunciation features. Guided… read more