Jingjing Huang
List of John Benjamins publications in which Jingjing Huang is involved.
Article
2026 The use of stance markers for identity construction: A comparative study of Chinese hotel responses to online positive and negative reviews Pragmatics and Society: Online-First Articles | Article
In the hospitality sector, effectively responding to online reviews is vital for hotels to uphold their reputation and customer rapport. Taking 120 positive review responses and 120 negative review responses from Chinese hotels on Ctrip as the corpora, this study conducts a comparative analysis… read more