Article In: Translation and Interpreting Studies: Online-First Articles
Freelance translators’ techno-ambivalence in the face of GenAI’s impact on translation in the gig economy
This content is being prepared for publication; it may be subject to changes.
Abstract
Like other forms of gig work, freelance translation is being affected by GenAI. Drawing on discourse-analytic-informed thematic analysis of twelve in-depth interviews, this article explores freelance translators’ feelings about the rise of GenAI tools and discusses the strategies they adopt to survive the changes that GenAI is bringing to the translation industry. We find that freelance translators’ feelings about GenAI transcend the techno-utopian/dystopian binary often represented in popular discourse and instead reflect ambivalence toward the technology and its applications in the field. Through the notion of techno-ambivalence, we highlight the nuanced perspectives and agentic strategies that freelance translators adopt toward GenAI. Our findings underscore freelance translators’ resilience and offer an important counterpoint to assumptions that doom and gloom predominate among freelance translators in the gig economy.
Article outline
- Introduction
- Translation under the gig economy
- Gig economy
- Translation and the gig economy
- Translation and automation
- AI and freelance translation
- Methodology
- Participants and materials
- Interview coding
- Analytic lens: Techno-utopianism vs techno-dystopianism
- Findings
- Techno-dystopia: “[T]here should be a shitstorm everyday” — Melissa
- The impact on working conditions and productivity
- Techno-ambivalence: Yet another technology
- Discussion and conclusion
References
References (80)
Anwar, Mohammad Amir, and Mark Graham. 2021. “Between a rock and a hard place: Freedom, flexibility, precarity and vulnerability in the gig economy in Africa.” Competition & Change 25(2): 237–258.
Baumgarten, Stefan. 2017. “Translation and hegemonic knowledge under advanced capitalism.” Target 29(2): 244–263.
. 2024. “Welcome to the translation machine! Translation labour in times of techno-triumphalism.” In Translation and Neoliberalism, ed. by Ali Jalalian Daghigh and Mark Shuttleworth, 169–185. Cham: Springer.
Baumgarten, Stefan, and Carole Bourgadel. 2024. “Digitalisation, neo-Taylorism and translation in the 2020s.” Perspectives 32(3): 508–523.
Bina, Olivia, Andy Inch, and Lavínia Pereira. 2020. “Beyond techno-utopia and its discontents: On the role of utopianism and speculative fiction in shaping alternatives to the smart city imaginary.” Futures 115: 102475.
Bowker, Lynne. 2020. “Fit-for-purpose translation.” In The Routledge Handbook of Translation and Technology, ed. by Minako O’Hagan, 453–468. London: Routledge.
. 2025. “The need for machine translation literacy.” In The Routledge Handbook of Translation Technology and Society, ed. by Stefan Baumgarten and Michael Tieber, 436–447. London: Routledge.
Braun, Virginia, and Victoria Clarke. 2021. “One size fits all? What counts as quality practice in (reflexive) thematic analysis?” Qualitative Research in Psychology 18(3): 328–352.
Briva-Iglesias, Vicent, and Sharon O’Brien. 2026. “Human-centered AI language technology (HCAILT): An empathetic design framework for reliable, safe and trustworthy multilingual communication.” International Journal of Human–Computer Interaction 42(19): 16632–16646.
Chan, Anastasia. 2023. “GPT-3 and InstructGPT: Technological dystopianism, utopianism, and ‘contextual’ perspectives in AI ethics and industry.” AI and Ethics 3(1): 53–64.
Chen, Wansi, Anya Li, Chengkai Pan, Ting Yu, Aamir Ali, and Yuanyuan Sun. 2026. “Algorithmic management in the workplace: A systematic review and topic modeling integration using BERTopic.” International Journal of Information Management 86: 102994.
Cools, Hannes, Baldwin Van Gorp, and Michael Opgenhaffen. 2024. “Where exactly between utopia and dystopia? A framing analysis of AI and automation in US newspapers.” Journalism 25(1): 3–21.
Cronin, Michael. 2013. “Translation and globalization.” In The Routledge Handbook of Translation Studies, ed. by Carmen Millán and Francesca Bartrina, 491–502. London: Routledge.
Dai, Yu-Xiao, and Su-Tong Hao. 2018. “Transcending the opposition between techno-utopianism and techno-dystopianism.” Technology in Society 53: 9–13.
Delouya, Samantha. 2025. “AI CEO says technology ‘moving very quickly,’ could soon replace more jobs.” CNN. Retrieved March 10, 2026, from [URL]
Doherty, Stephen. 2016. “The impact of translation technologies on the process and product of translation.” International Journal of Communication 10: 947–969.
Dolinski, Dariusz, Tomasz Grzyb, Wojciech Kulesza, Piotr Błaszczyk, Dominik Laska, Filip Liebersbach, Diana Redkiewicz, and Łukasz Strzelczyk. 2024. “‘We are looking for people like you’ — new technique of social influence as a tool of improving response rate in surveys.” Social Influence 19(1): 2316348.
Durban, Chris. 2014. Translation: Getting it right — A guide to buying translation. London: Institute of Translation and Interpreting.
European Commission, Directorate-General for Translation. 2026. European Master’s in Translation: Competence Framework 2026. Luxembourg: Publications Office of the European Union. [URL]
European Language Industry Survey. 2026. European Language Industry Survey 2026: Trends, expectations and concerns of the European language industry. ELIS Research.
Ferrara, Emilio. 2024. “GenAI against humanity: Nefarious applications of generative artificial intelligence and large language models.” Journal of Computational Social Science 7(1): 549–569.
Fırat, Gökhan. 2021. “Uberization of translation: Impacts on working conditions.” The Journal of Internationalization and Localization 8(1): 48–75.
Fırat, Gökhan, Joanna Gough, and Joss Moorkens. 2024. “Translators in the platform economy: A decent work perspective.” Perspectives 32(3): 422–440.
Fırat, Gökhan, and Mehmet Şahin. 2026. “Platform economy models in the translation industry.” In The Routledge Handbook of the Translation Industry, ed. by Callum Walker and Joseph Lambert, 290–306. London: Routledge.
Fusch, Patricia I., and Lawrence R. Ness. 2015. “Are we there yet? Data saturation in qualitative research.” The Qualitative Report 20(9): 1408–1416.
Galán-Mañas, Anabel, Anna Kuźnik, and Christian Olalla-Soler. 2020. “Entrepreneurship in translator and interpreter training.” HERMES — Journal of Language and Communication in Business 60: 7–11.
Girletti, Sabrina, and Marie-Aude Lefer. 2025. “Lost in compensation: Pricing methods, rates, and income satisfaction among freelance translators in Belgium and Switzerland.” Perspectives. Online first.
Giustini, Deborah. 2024. “Interpreting one’s way through the gig economy: Neoliberal shifts and the platformisation of interpretation work.” In Translation and Neoliberalism, ed. by Ali Jalalian Daghigh and Mark Shuttleworth, 203–221. Cham: Springer Nature Switzerland.
Góngora-Goloubintseff, José Gustavo, and Silvia Terribile. 2025. “Translation technology and human-machine interaction.” In The Routledge Handbook of Translation Technology and Society, ed. by Stefan Baumgarten and Michael Tieber, 261–272. London: Routledge.
Gubrium, Jaber F., and James A. Holstein. 2003. “Postmodern sensibilities.” In Postmodern Interviewing, ed. by Jaber F. Gubrium and James A. Holstein, 3–18. Thousand Oaks, CA: SAGE.
Guerberof Arenas, Ana. 2020. “Pre-editing and post-editing.” In The Bloomsbury Companion to Language Industry Studies, ed. by Erik Angelone, Maureen Ehrensberger-Dow, and Gary Massey, 333–360. London: Bloomsbury.
International Federation of Translators (FIT). 2025. FIT Position Paper on Machine Translation in the Age of AI. Paris: Fédération Internationale des Traducteurs.
Jacobs, A. J. 2025. “48 Hours Without A.I.: It’s everywhere, as the author learned the hard way while making as little contact as possible with machine learning and generative artificial intelligence.” The New York Times. 28 October 2025.
Jiménez-Crespo, Miguel A. 2025. “Human-centered AI and the future of translation technologies: What professionals think about control and autonomy in the AI era.” Information 16(5): art. 387.
Kahn, Jeremy. 2023. “Elon Musk says A.I. will bring ‘an age of abundance’ — but others say a devastating ‘liar’s dividend’ could also be a byproduct of A.I.” Fortune. Retrieved March 10, 2026, from [URL]
Kearnes, Matthew, and Brian Wynne. 2007. “On nanotechnology and ambivalence: The politics of enthusiasm.” NanoEthics 1: 131–142.
Kushner, Scott. 2013. “The freelance translation machine: Algorithmic culture and the invisible industry.” New Media & Society 15(8): 1241–1258.
Kwan, Haley. 2022. “Women’s solidarity, communicative space, the gig economy’s social reproduction and labour process: the case of female platform drivers in China.” Critical Sociology 48(7–8): 1221–1236.
Lee, Chong Ming. 2025. “The ‘Godfather of AI’ warns 2026 will bring a new wave of AI job losses.” Business Insider. Retrieved March 10, 2026, from [URL]
Lee, Tong King. 2024. “Artificial intelligence and posthumanist translation: ChatGPT versus the translator.” Applied Linguistics Review 15(6): 2351–2372.
Lin, Z., and Yu-Leung Ng. 2025. “Unraveling gratifications, concerns, and acceptance of generative artificial intelligence.” International Journal of Human–Computer Interaction 41(17): 10725–10742.
Lu, Sheng-Chieh, Cai Xu, Manraj Kaur, Maria Orlando Edelen, Andrea Pusic, and Chris Gibbons. 2025. “Can machine translation match human expertise? Quantifying the performance of large language models in the translation of patient-reported outcome measures (PROMs).” Journal of Patient-Reported Outcomes 9(1): Article 94.
MacDonald, Robert, and Andreas Giazitzoglu. 2019. “Youth, enterprise and precarity: Or, what is, and what is wrong with, the ‘gig economy’?” Journal of Sociology 55(4): 724–740.
Mao, Junyi, and Binghan Zheng. 2026. “Does GenAI reliance undermine translators’ roles and identities? GenAI literacy and translation competence matter.” JoSTrans: The Journal of Specialised Translation 46: 21–46.
McClure, Paul K. 2018. “‘You’re fired,’ says the robot: The rise of automation in the workplace, technophobes, and fears of unemployment.” Social Science Computer Review 36(2): 139–156.
Mellinger, Christopher D., and Thomas A. Hanson. 2020. “Methodological considerations for survey research: Validity, reliability, and quantitative analysis.” Linguistica Antverpiensia, New Series: Themes in Translation Studies 19: 172–190.
Moniz, Helena, and Carla Parra Escartín, eds. 2023. Towards Responsible Machine Translation: Ethical and Legal Considerations in Machine Translation. Cham: Springer.
Moorkens, Joss. 2017. “Under pressure: Translation in times of austerity.” Perspectives 25(3): 464–477.
. 2020. “Translation in the neoliberal era.” In The Routledge Handbook of Translation and Globalization, ed. by Esperança Bielsa and Dionysios Kapsaskis, 323–336. London: Routledge.
. 2022. “Ethics and machine translation.” In Machine translation for everyone: Empowering users in the age of artificial intelligence, ed. by Dorothy Kenny, 121–140. Berlin: Language Science Press.
. 2024. “’I am not a number’: On quantification and algorithmic norms in translation.” Perspectives 32(3): 477–492.
Nimdzi. 2020. “Machine translation post-editing: How much is the fish?” Nimdzi. [URL]
Nunes Vieira, Lucas, and Elisa Alonso. 2020. “Translating perceptions and managing expectations: An analysis of management and production perspectives on machine translation.” Perspectives 28(2): 163–184.
O’Brien, Sharon. 2019. “Controlled language and writing for an international audience.” In Translation and Localisation: A Guide for Technical and Professional Communicators, ed. by Bruce Maylath and Kirk St. Amant, 65–88. London: Routledge.
. 2024. “Human-centered augmented translation: Against antagonistic dualisms.” Perspectives 32(3): 391–406.
Orrego-Carmona, David, and Samuel Läubli. 2025. “Post-editing, quality and automation in the translation market.” In The Routledge Handbook of Translation Technology and Society, ed. by Stefan Baumgarten and Michael Tieber, 286–299. London: Routledge.
Panaligan, Joy Hannah, and Nathaniel Ming Curran. 2023. “Adapt, acquire, defuse, learn: Filipino online English tutors as intercultural bricoleurs.” Language & Communication 91: 21–31.
Penet, J. C., Callum Walker, and Joseph Lambert. 2026. “Love’s labour’s found? A data-driven exploration of job quality among UK-based freelance translators.” Target. Online first.
Popiel, Pawel. 2017. “‘Boundaryless’ in the creative economy: Assessing freelancing on Upwork.” Critical Studies in Media Communication 34(3): 220–233.
Prassl, Jeremias. 2018. Humans as a service: The promise and perils of work in the gig economy. Oxford: Oxford University Press.
ProZ.com. n.d. ProZ.com. Retrieved March 9, 2026, from [URL]
Pym, Anthony. 2024. “On the end of translation studies as we know it.” In Major Problems of Translation Studies and Translator/Interpreter Training, Ukraine, 19–20 April 2024.
Rivas Ginel, María Isabel, and Joss Moorkens. 2025. “Translators’ trust and distrust in the times of GenAI.” Translation Studies 18(2): 283–299.
Sakamoto, Akiko. 2020. “The value of translation in the era of automation: An examination of threats.” In When Translation Goes Digital: Case Studies and Critical Reflections, ed. by Renée Desjardins, Claire Larsonneur, and Philippe Lacour, 231–255. Cham: Palgrave Macmillan.
Segal, Howard P. 2005. Technological Utopianism in American Culture. Syracuse, NY: Syracuse University Press.
Stedman, Richard C., Nancy A. Connelly, Thomas A. Heberlein, Daniel J. Decker, and Shorna B. Allred. 2019. “The end of the (research) world as we know it? Understanding and coping with declining response rates to mail surveys.” Society & Natural Resources 32(10): 1139–1154.
Tacheva, Jasmina, and Srividya Ramasubramanian. 2023. “AI empire: Unraveling the interlocking systems of oppression in generative AI’s global order.” Big Data & Society 10(2).
Talmy, Steven, and Keith Richards. 2011. “Theorizing qualitative research interviews in applied linguistics.” Applied Linguistics 32(1): 1–5.
TranslatorsCafé.com. n.d. TranslatorsCafé.com. Retrieved March 13, 2026, from [URL]
Vallas, Steven P., and Juliet B. Schor. 2024. “Labour platforms as mechanisms of class reproduction: Middle-class interests as the basis of worker consent.” Work in the Global Economy 4(2): 235–258.
Webster, Juliet. 2016. “Microworkers of the gig economy: Separate and precarious.” New Labor Forum 25(3): 56–64.
Wood, Alex J., Mark Graham, Vili Lehdonvirta, and Isis Hjorth. 2019. “Good gig, bad gig: Autonomy and algorithmic control in the global gig economy.” Work, Employment and Society 33(1): 56–75.
Wood, Alex J., and Vili Lehdonvirta. 2021. “Antagonism beyond employment: How the ‘subordinated agency’ of labour platforms generates conflict in the remote gig economy.” Socio-Economic Review 19(4): 1369–1396.