Argumentation in Dispute Mediation

A reasonable way to handle conflict

ORCID logoSara Greco | USI - University of Lugano
ISBN 9789027211200 | EUR 95.00 | USD 143.00
ISBN 9789027287274 | EUR 95.00 | USD 143.00
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The context of mediation immediately highlights the importance of argumentation as a means to reasonably handle conflict. Argumentation in dispute mediation tackles this topic providing both theoretical insights and detailed empirical argumentative analysis. Its goal is twofold: to explore mediation as a real-life context of argumentation and to show how an increased argumentative awareness could improve conflict resolution.
Particular emphasis is accorded to mapping mediation through an interdisciplinary reasoned review of existing accounts. The outline of a conceptual framework of mediation constitutes a solid basis for the study of argumentation in mediation. The argumentative analysis of a corpus of mediation cases, based on the pragma-dialectical account and the Argumentum Model of Topics, shows the mediator’s moves which actually help conflicting parties discuss reasonably. The mediator’s topical potential plays a crucial role in this relation at the levels of issue selection, evoking of cultural-contextual premises and choice of argument schemes.
[Argumentation in Context, 3] 2011.  xii, 291 pp.
Publishing status: Available
Table of Contents
“Sara Greco-Morasso is a prominent member of a group of young scholars that are spearheading research into the role of argumentation in a variety of concrete social, cultural and professional contexts and practices. Her book on the role of argumentation in mediation shines for theoretical finesse and for attention to detail in examining real practices and authentic conversational data. The palette of theoretical and methodological tools put to good use in the book is impressive, and most notably includes the use of lexical semantics in the clarification of key domain terms (like conflict) and the application of loci (topics) to the analysis of the inferential configurations of the arguments used by mediators.With this sensitive and well informed book, argumentation quietly reclaims a domain that is naturally its own: the use of reason in dialogue to restore jeopardized relationships.”
“A specific strength of this brilliant work is the very refined analysis of conflicts in their argumentative but also human, emotional as well as cognitive dimensions. In the actual practice of conflict resolution, these elements mutually scaffold each other for better or for worse. The reader will find a very detailed account of how the process of argumentation is co-constructed in the context of dispute mediation. In other words, this book re-reads the tenets of conflict resolution from a communicative viewpoint, showing how the fundamental principles of mediation are realized by means of the mediator’s contribution to the parties’ argumentative discussion. The consideration of the disputants' interests (guaranteed by the mediator) builds the necessary trust for them to shift from conflict to cooperation and opens the way to enter into a sound argumentative process. The mediator's argumentative awareness is a key-element in this respect: it enhances the possibility to reframe the problem and helps the parties build a creative solution to their problem. This very well informed book will fascinate all those who are interested in understanding argumentation and conflict mediation in context.”
“Argumentation in Dispute Mediation is an excellent contribution to the research on argumentation in context. Sara Greco Morasso constructs a robust theoretical model that explains the mechanism of successful mediation: the structuring of argumentation. The book provides a detailed empirical account of how the arguments made by mediators contribute to the repair and restoration of our most important relationships.”
Cited by

Cited by 62 other publications

Agapiou, Andrew
2018. Mediating Planning Disputes: Opportunities, Experiences, and Challenges. Journal of Legal Affairs and Dispute Resolution in Engineering and Construction 10:3 DOI logo
Andone, Corina & Andrea Rocci
2016. Argumentation in journalism: Professional practices and the public sphere. Journal of Argumentation in Context 5:1  pp. 1 ff. DOI logo
Bijnen, Emma van
2019. Dialogical power negotiations in conflict mediation. Language and Dialogue 9:1  pp. 84 ff. DOI logo
Bova, Antonio
2015. Adult as a source of expert opinion in child’s argumentation during family mealtime conversations. Journal of Argumentation in Context 4:1  pp. 4 ff. DOI logo
2015. “This is the cheese bought by Grandpa”. Journal of Argumentation in Context 4:2  pp. 133 ff. DOI logo
2020. Un estudio de los argumentos de autoridad utilizados por los padres con sus hijos durante las comidas. Revista Iberoamericana de Argumentación :19  pp. 1 ff. DOI logo
Bova, Antonio & Francesco Arcidiacono
2013. Invoking the Authority of Feelings as a Strategic Maneuver in Family Mealtime Conversations. Journal of Community & Applied Social Psychology 23:3  pp. 206 ff. DOI logo
Bova, Antonio, Francesco Arcidiacono & Fabrice Clément
2017. Chapter 11. The transmission of what is taken for granted in children’s socialization. In Argumentation across Communities of Practice [Argumentation in Context, 10],  pp. 259 ff. DOI logo
Brummans, Boris HJM, Lise Higham & François Cooren
2022. The work of conflict mediation: Actors, vectors, and communicative relationality. Human Relations 75:4  pp. 764 ff. DOI logo
Cooren, François, Boris H. J. M. Brummans & Lise Higham
2022. “You’re putting words in my mouth!”: Interaction as mutual ventriloquation. Communication Research and Practice  pp. 1 ff. DOI logo
DE GIOIA, Michele & Ioannis KANELLOS
2020. Méta-médiations coopératives en sémantique des termes : un système d'étude et de présentation des sens d'items lexicaux dans divers domaines d'occurrence. Écho des études romanes 16:1  pp. 5 ff. DOI logo
Feng, Wenjing & Xinren Chen
2020. Identity (self-)deconstruction in Chinese police’s civil conflict mediation. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) 30:3  pp. 326 ff. DOI logo
Greco, Sara
2017. Using Argumentative Tools to Understand Inner Dialogue. Argumentation 31:2  pp. 331 ff. DOI logo
Greco, Sara, Sara Cigada & Chiara Jermini-Martinez Soria
2022. The naming of emotions in dispute mediators’ strategic manoeuvring: a case study using a French language corpus. Text & Talk 0:0 DOI logo
Greco, Sara & Chiara Jermini-Martinez Soria
2021. Mediators’ reframing as a constitutive element of a reconciliatory argumentative style. Journal of Argumentation in Context 10:1  pp. 73 ff. DOI logo
Greco, Sara, Teuta Mehmeti & Anne-Nelly Perret-Clermont
2017. Do adult-children dialogical interactions leave space for a full development of argumentation?. Journal of Argumentation in Context 6:2  pp. 193 ff. DOI logo
Greco, Sara, Rebecca Schär, Chiara Pollaroli & Chiara Mercuri
2018. Adding a temporal dimension to the analysis of argumentative discourse:Justified reframingas a means of turning a single-issue discussion into a complex argumentative discussion. Discourse Studies 20:6  pp. 726 ff. DOI logo
Greco Morasso, Sara
Janier, Mathilde & Chris Reed
2017. Towards a Theory of Close Analysis for Dispute Mediation Discourse. Argumentation 31:1  pp. 45 ff. DOI logo
2017. I didn’t say that! Uses of SAY in mediation discourse. Discourse Studies 19:6  pp. 619 ff. DOI logo
Miserez Caperos, Celine
2013. Review of Macedo (): The development of children’s argument skills. Journal of Argumentation in Context 2:2  pp. 267 ff. DOI logo
Morasso, Sara
2012. Learning as a precondition of migrants’ interest and engagement. Human Affairs 22:3  pp. 313 ff. DOI logo
Musi, Elena & Mark Aakhus
2018. Discovering Argumentative Patterns in Energy Polylogues: A Macroscope for Argument Mining. Argumentation 32:3  pp. 397 ff. DOI logo
Palmieri, Rudi & Sabrina Mazzali-Lurati
2016. Multiple Audiences as Text Stakeholders: A Conceptual Framework for Analyzing Complex Rhetorical Situations. Argumentation 30:4  pp. 467 ff. DOI logo
2017. Practical reasoning in corporate communication with multiple audiences. Journal of Argumentation in Context 6:2  pp. 167 ff. DOI logo
Palmieri, Rudi & Johanna Miecznikowski
2016. Predictions in economic-financial news. Journal of Argumentation in Context 5:1  pp. 48 ff. DOI logo
Palmieri, Rudi & Eddo Rigotti
2014. Suspicion as an argumentative move. Journal of Argumentation in Context 3:3  pp. 287 ff. DOI logo
Perret-Clermont, Anne-Nelly
2015. The Architecture of Social Relationships and Thinking Spaces for Growth. In Social Relations in Human and Societal Development,  pp. 51 ff. DOI logo
Pollaroli, Chiara & Andrea Rocci
2015. The argumentative relevance of pictorial and multimodal metaphor in advertising. Journal of Argumentation in Context 4:2  pp. 158 ff. DOI logo
Porto López, Pablo & Cristián Santibáñez
2016. Argumentación e imagen periodística en la evaluación axiológica del desempeño de la función pública. Círculo de Lingüística Aplicada a la Comunicación 65  pp. 291 ff. DOI logo
Rigotti, Eddo & Sara Greco
2019. Cicero’s Topica and the Establishment of the Topical Tradition by Boethius. In Inference in Argumentation [Argumentation Library, 34],  pp. 59 ff. DOI logo
2019. Aristotle’s Research on Topics: The Foundation of the Study of Inference in Argumentation. In Inference in Argumentation [Argumentation Library, 34],  pp. 3 ff. DOI logo
2019. Analysis and Evaluation of Arguments in Context. In Inference in Argumentation [Argumentation Library, 34],  pp. 285 ff. DOI logo
2019. Advanced Theoretical Perspectives and Open Questions. In Inference in Argumentation [Argumentation Library, 34],  pp. 247 ff. DOI logo
2019. The Inferential Configuration of Arguments: The Argumentum Model of Topics. In Inference in Argumentation [Argumentation Library, 34],  pp. 207 ff. DOI logo
Rocci, Andrea & Chiara Pollaroli
2018. Introduction: Multimodality in argumentation . Semiotica 2018:220  pp. 1 ff. DOI logo
Rocci, Andrea & Marta Zampa
2013. Peter A. Cramer: Controversy as News Discourse. Argumentation 27:3  pp. 327 ff. DOI logo
Schär, Rebecca & Sara Greco
2018. The Emergence of Issues in Everyday Discussions Between Adults and Children. International Journal of Semiotics and Visual Rhetoric 2:1  pp. 29 ff. DOI logo
van Bijnen, Emma & Sara Greco
2018. Divide to unite. Journal of Argumentation in Context 7:3  pp. 285 ff. DOI logo
van Eemeren, Frans H.
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2015. Strategic maneuvering in argumentative discourse in political deliberation. In Argumentation in Political Deliberation [Benjamins Current Topics, 76],  pp. 11 ff. DOI logo
2018. Pragma-Dialectics Amidst Other Approaches to Argumentation. In Argumentation Theory: A Pragma-Dialectical Perspective [Argumentation Library, 33],  pp. 169 ff. DOI logo
van Eemeren, Frans H., Bart Garssen, Erik C. W. Krabbe, A. Francisca Snoeck Henkemans, Bart Verheij & Jean H. M. Wagemans
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Vasilyeva, Alena L
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2016. Interpersonal-Communication and Language-and-Social-Interaction Approaches to Studying Conflict. TIPA. Travaux interdisciplinaires sur la parole et le langage :32 DOI logo
2016. Confrontation and collaboration in the course of the election debate. Language and Dialogue 6:3  pp. 370 ff. DOI logo
2017. The Role of References in Custody Mediation. TIPA. Travaux interdisciplinaires sur la parole et le langage :33 DOI logo
2017. Strategic maneuvering in dispute mediation. Argumentation and Advocacy 53:3  pp. 234 ff. DOI logo
2021. Constructing disagreement space. Language and Dialogue 11:3  pp. 379 ff. DOI logo
Wildfeuer, Janina & Chiara Pollaroli
2017. Chapter 7. Seeing the untold. In Multimodal Argumentation and Rhetoric in Media Genres [Argumentation in Context, 14],  pp. 190 ff. DOI logo
Zampa, Marta & Marina Bletsas
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[no author supplied]
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This list is based on CrossRef data as of 6 march 2023. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.


Communication Studies

Communication Studies

Main BIC Subject

CFG: Semantics, Pragmatics, Discourse Analysis

Main BISAC Subject

LAN009000: LANGUAGE ARTS & DISCIPLINES / Linguistics / General
U.S. Library of Congress Control Number:  2010045327 | Marc record