Article published in:Cross-Cultural Communication in the Professions in Australia
Edited by Anne Pauwels
[Australian Review of Applied Linguistics. Series S 7] 1990
► pp. 16–32
‘Its all in the asking’
A perspective on problems of cross-cultural communication between native speakers of French and native speakers of Australian English in the workplace
When people from different linguistic and cultural backgrounds have to work together, this often leads to negative stereotyping, as the result of clashing rules of interaction. This article, based on ‘on the job’ recorded data, looks at the particular case of French people living and working in Australia, in relation to one specific type of exchange: the request. It isolates three major types of causes of tension and misunderstandings between them and native speakers of Australian English: differences in politeness strategies, differences in the assessment of what constitutes a ‘face-threatening act’ and clashes between ‘face wants’ and other wants.
Published online: 01 January 1990
Cited by 11 other publications
Cowley, Peter & Barbara E. Hanna
Hanna, Barbara E. & Juliana de Nooy
Mrowa-Hopkins, Colette & Antonelle Strambi
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