The case of the Dutch tax department: 3. Undercover research into text quality as a tool for communication management

Renkema, Jan

doi:10.1075/ddcs.1.03ren

Part of

Reading and Writing Public Documents
Edited by Daniël Janssen and Rob Neutelings
[Document Design Companion Series 1] 2001
► pp. 37–57

3. Undercover research into text quality as a tool for communication management

The case of the Dutch tax department

Jan Renkema

Published online: 23 February 2001

https://doi.org/10.1075/ddcs.1.03ren

Cited by (4)

Cited by four other publications

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2016. A Managerial and Linguistic Perspective on Researching Manager Behaviour Aimed at Replacing Human Managers with Robots. International Journal of Systems and Society 3:2 ► pp. 35 ff.

Batini, Carlo & Monica Scannapieco

2016. Information Quality Dimensions for Maps and Texts. In Data and Information Quality [Data-Centric Systems and Applications, ], ► pp. 53 ff.

Rentinck, Liesbeth & Michael Steehouder

2007. 2007 IEEE International Professional Communication Conference, ► pp. 1 ff.

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