This paper addresses the linguistic realization of the face-threatening act of ‘complaints’ in native and non-native French discourse. Data were obtained through written Discourse Completion Tasks with German learners of French and native speakers to examine the extent to which L1 complaint strategies differ from L2 ones, the extent to which differences can be attributed to transfer from the L1, and the extent to which complaint behaviour is gender specific. While no direct evidence of pragmatic transfer from the L1 was found, significant differences were found between L1 and L2 in utterance lengths, degree of directness, use of supportive moves, and appearance of downgraders. Some gender specific features were also found.
Derakhshan, Ali, Ali Malmir, Mirosław Pawlak & Yongliang Wang
2023. The use of interlanguage pragmatic learning strategies (IPLS) by L2 learners: the impact of age, gender, language learning experience, and L2 proficiency levels. International Review of Applied Linguistics in Language Teaching 0:0
Morrison, Astrid & Parvaneh Tavakoli
2023. Task communicative function and oral fluency of L1 and L2 speakers. The Modern Language Journal 107:4 ► pp. 896 ff.
Mauchand, Maël & Marc D. Pell
2021. Emotivity in the Voice: Prosodic, Lexical, and Cultural Appraisal of Complaining Speech. Frontiers in Psychology 11
李, 心宇
2021. Complaints in Passive-Aggressive Text Messaging—From Pragmatic Approach. Modern Linguistics 09:02 ► pp. 530 ff.
Mulo Farenkia, Bernard
2020. Offer Refusals in L2 French. In Second Language Acquisition - Pedagogies, Practices and Perspectives,
2017. Impoliteness in EFL: Foreign Language Learners’ Complaining Behaviors Across Social Distance and Status Levels. SAGE Open 7:3 ► pp. 215824401773281 ff.
Holmes, Janet
2012. Politeness in Intercultural Discourse and Communication. In The Handbook of Intercultural Discourse and Communication, ► pp. 205 ff.
Frescura, Marina
2006. Reacting to a context specific reprimand: A study of an Italian speech community. Journal of Pragmatics 38:12 ► pp. 2144 ff.
Reiter, Rosina Márquez
2005. Complaint calls to a caregiver service company: The case of desahogo. Intercultural Pragmatics 2:4
Geluykens, Ronald
2003. Requesting strategies in native vs. non-native English. In Sprache zwischen Theorie und Technologie / Language between Theory and Technology, ► pp. 83 ff.
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