Complaining
Article outline
- 1.Introduction
- 2.The complexity of complaining: Defining features
- 2.1Complaints and other types of troubles-talk
- 2.2Linguistic and sequential features
- 2.3Interpersonal features
- 3.Types of complaints
- 3.1Direct or recipient-oriented complaints
- 3.2Indirect complaints
- 3.2.1Affiliation as a preferred response
- 4.Complaining in different contexts
- 4.1Casual vs institutional talk
- 4.2Digital/online complaints
- 5.Future directions
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Acknowledgements
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Notes
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References