Article published In:
Information Design JournalVol. 1:1 (1979) ► pp.33–42
The quality control of document design
Behavioural research offers a number of different techniques for use during the design of written materials. This paper explores the pros and cons of four of these; in relation to a three-stage quality-control programme. The three stages involve checks on the content, the presentation and usability of documents. The complexities of design problems are such that the research literature will seldom be able to provide instant solutions. Nevertheless, research techniques provide ways of guiding and validating the decisions of writers and designers.
Cited by (14)
Cited by 14 other publications
Balzhiser, Deborah, Charise Pimentel & Amanda Scott
2019. Matters of Form: Questions of Race, Identity, Design, and the U.S. Census. Technical Communication Quarterly 28:1 ► pp. 3 ff. 
Isohella, Suvi
2018. Incorporating International Collaboration and Usability Evaluation Into a Technical Communication Course. In Multilingual Writing and Pedagogical Cooperation in Virtual Learning Environments [Advances in Linguistics and Communication Studies, ], ► pp. 344 ff.
Sless, David
Sless, David
KOSTELNICK, CHARLES
1994. From Pen to Print:. Journal of Business and Technical Communication 8:1 ► pp. 91 ff.
Sullivan, P.
1991. IPCC 91 Proceedings The Engineered Communication, ► pp. 71 ff.
Ramey, J.
1989. A selected bibliography: a beginner's guide to usability testing. IEEE Transactions on Professional Communication 32:4 ► pp. 310 ff.
Schriver, K.A.
1989. Evaluating text quality: the continuum from text-focused to reader-focused methods. IEEE Transactions on Professional Communication 32:4 ► pp. 238 ff.
Kirsch, Irwin S. & Peter B. Mosenthal
1988. UNDERSTANDING DOCUMENT LITERACY: VARIABLES UNDERLYING THE PERFORMANCE OF YOUNG ADULTS. ETS Research Report Series 1988:2
Sullivan, P.A.
1988. IPCC '88 Conference Record 'On the Edge: A Pacific Rim Conference on Professional Technical Communication'., ► pp. 259 ff.
BHATIA, V. K.
1987. Textual‐mapping in British legislative writing. World Englishes 6:1 ► pp. 1 ff.
WRIGHT, PATRICIA
1985. Editing: Policies and Processes. In Designing Usable Texts, ► pp. 63 ff.
Wright, Patricia
Waller, Robert H. W.
1980. Graphic aspects of complex texts: Typography as macropunctuation. In Processing of Visible Language, ► pp. 241 ff.
This list is based on CrossRef data as of 17 october 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.