Icons in mobile phones: Comprehensibility differences between older and younger users
Mobile phones have become a ubiquitous information and telecommunication terminal used by diverse age groups. Despite research findings that indicate the special needs and skills of senior citizens, contemporary handsets offer limited consideration for them. We investigated whether typical mobile phone icons are suitable for older users, as measured through unaided icon comprehension. For this purpose, we studied 38 users and evaluated 25 icons, which we captured from five different handsets. It was found that there are significant differences in icon comprehension performance between older and younger mobile phone users. We conclude that designers of mobile phone icons have to regard older user groups differently and we describe the qualities of icons suitable to each one of the age groups. Finally, we highlight the need for additional similar research in different ethnic and cultural groups.
Keywords: icon, mobile phone, user study, usability, age, recognition
Published online: 13 August 2010
Cited by 8 other publications
Feng, Sidong, Suyu Ma, Jinzhong Yu, Chunyang Chen, TingTing Zhou & Yankun Zhen
Islam, Muhammad Nazrul
Islam, Muhammad Nazrul & A. K. M. Najmul Islam
Karrmann, Steven & Connie Shears
Petrovčič, Andraž, Sakari Taipale, Ajda Rogelj & Vesna Dolničar
Punchoojit, Lumpapun & Nuttanont Hongwarittorrn
Silva, Telmo, Hilma Caravau, Liliana Reis & Pedro Almeida
This list is based on CrossRef data as of 28 august 2021. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.