Examination of consent forms being used by major hospitals in Pittsburgh suggested that there was considerable room for improvement. Thus, the major goal of this study was to produce a better consent form. Our revision focused on three major areas of concern: (1) meeting the needs of the people who use consent forms; (2) deciding how explicit to make the information in the form; and (3) designing the form so that it will be used correctly. We then evaluated our revision using a number of techniques, including readability scores, tests of comprehension, and interviews. Our study suggests a number of points relevant to designing consent forms, as well as to document design in general.
2001. The Use of Professional Disclosure in Rehabilitation Counseling. Rehabilitation Counseling Bulletin 45:1 ► pp. 40 ff.
Mosenthal, Peter B. & Irwin S. Kirsch
1991. Toward an explanatory model of document literacy. Discourse Processes 14:2 ► pp. 147 ff.
Kirsch, Irwin S. & Peter B. Mosenthal
1988. UNDERSTANDING DOCUMENT LITERACY: VARIABLES UNDERLYING THE PERFORMANCE OF YOUNG ADULTS. ETS Research Report Series 1988:2
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