Thomas M. Duffy | Navy Personnel Research and Development Center
In this discussion paper, the author concentrates on the problems of modeling the design process as a means of closing the gap between research and practice in information design. He proposes a new document design model but notes that competing objectives, in particular cost constraints, may prevent the implementation of good design procedures in practice.
1989. The usability process: working with iterative design principles. IEEE Transactions on Professional Communication 32:4 ► pp. 272 ff.
Kirsch, Irwin S. & Peter B. Mosenthal
1988. UNDERSTANDING DOCUMENT LITERACY: VARIABLES UNDERLYING THE PERFORMANCE OF YOUNG ADULTS. ETS Research Report Series 1988:2
DUFFY, THOMAS M., THEODORE POST & GREGORY SMITH
1987. Technical Manual Production. Written Communication 4:4 ► pp. 370 ff.
DUFFY, THOMAS M.
1985. Readability Formulas: What's the Use?*. In Designing Usable Texts, ► pp. 113 ff.
KERN, RICHARD P.
1985. Modeling Users and Their Use of Technical Manuals**Views and conclusions contained in this chapter are those of the author and should not be interpreted as representing official policies or position, either expressed or implied, of the U.S. Department of Defense.. In Designing Usable Texts, ► pp. 341 ff.
Wright, Patricia
1984. Designing the documentation that explains how IT works. Design Studies 5:2 ► pp. 73 ff.
Wright, Patricia
1987. Chapter 8: Writing Technical Information. Review of Research in Education 14:1 ► pp. 327 ff.
WRIGHT, PATRICIA
1988. The Ergonomics Society The Society's Lecture 1988 FUNCTIONAL LITERACY: READING AND WRITING AT WORK. Ergonomics 31:3 ► pp. 265 ff.
Wright, Patricia
1988. Issues of Content and Presentation in Document Design. In Handbook of Human-Computer Interaction, ► pp. 629 ff.
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