Article published in:Social Cues in Robot Interaction, Trust and Acceptance
Edited by Alessandra Rossi, Kheng Lee Koay, Silvia Moros, Patrick Holthaus and Marcus Scheunemann
[Interaction Studies 20:3] 2019
► pp. 509–529
Privacy-centered design for social robots
Social robots as companions play an increasingly important role in our everyday life. However, reaching the full potential of social robots and the interaction between humans and robots requires permanent collection and processing of personal data of users, e.g. video and audio data for image and speech recognition. In order to foster user acceptance, trust and to address legal requirements as the General Data Protection Regulation of the EU, privacy needs to be integrated in the design process of social robots. The Privacy by Design approach by Cavoukian indicates the relevance of a privacy-respecting development and outlines seven abstract principle.In this paper two methods as a hands-on guideline to fulfill the principles are presented and discussed in the content of the Privacy by Design approach. Privacy risks of a typical robot scenario are identified, analyzed and solutions are proposed on the basis of the seven types of privacy and the privacy protection goals.
Keywords: privacy, social robots, robot design, privacy by design, trust, privacy protection goals, participatory design
Published online: 18 November 2019
Alaiad, A., & Zhou, L.
Broadbent, E., Stafford, R., & MacDonald, B.
Butler, D. J., Huang, J., Roesner, F., & Cakmak, M.
Caine, K., Šabanovic, S., & Carter, M.
Caine, K. E., Zimmerman, C. Y., Schall-Zimmerman, Z., Hazlewood, W. R., Camp, L. J., Connelly, K. H., … Shankar, K.
Cavoukian, A., et al.
Denning, T., Matuszek, C., Koscher, K., Smith, J. R., & Kohno, T.
Finn, R. L., Wright, D., & Friedewald, M.
Gould, J. D., & Lewis, C.
Grönvall, E., & Kyng, M.
Hansen, M., Jensen, M., & Rost, M.
Heuer, T., Schiering, I., & Gerndt, R.[ p. 527 ]
Hong, J. I., Ng, J. D., Lederer, S., & Landay, J. A.
Hubers, A., Andrulis, E., Scott, W. D., Scott, L., Stirrat, T., Tran, D., … Grimm, C.
(2015) Video Manipulation Techniques for the Protection of Privacy in Remote Presence Systems. Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction Extended Abstracts – HRI’15 Extended Abstracts, 59–60. Retrieved from http://dl.acm.org/citation.cfm?doid=2701973.2702048
Iachello, G., & Hong, J.
(2007) End-User Privacy in Human-Computer Interaction. Foundations and Trends® in Human-Computer Interaction, 1 (1), 1–137. Retrieved from http://www.nowpublishers.com/article/Details/HCI-004
International Federation of Robotics
(2018) Executive summary world robotics 2018 service robots. Retrieved from https://ifr.org/downloads/press2018/Executive_Summary_WR_Service_Robots_2018.pdf
Jana, S., Narayanan, A., & Shmatikov, V.
Kitahara, I., Kogure, K., & Hagita, N.
Lee, H. R., Šabanović, S., Chang, W.-L., Nagata, S., Piatt, J., Bennett, C., & Hakken, D.
Lee, M. K., Tang, K. P., Forlizzi, J., & Kiesler, S.
(2011) Understanding Users’ Perception of Privacy in Human-Robot Interaction. HRI ’11 Proceedings of the 6th international conference on Human-robot interaction, 181–182. Retrieved from http://dl.acm.org/citation.cfm?id=1957721
Leenes, R., Palmerini, E., Koops, B.-J., Bertolini, A., Salvini, P., & Lucivero, F.
Lera, F. J. R., Llamas, C. F., Guerrero, Á. M., & Olivera, V. M.
Raval, N., Srivastava, A., Lebeck, K., Cox, L., & Machanavajjhala, A.
Regulation (eu) 2016/679 of the european parliament and of the council of 27 april 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/ec (general data protection eegulation)[ p. 528 ]
Šabanović, S., Chang, W.-L., Bennett, C. C., Piatt, J. A., & Hakken, D.
Syrdal, D. S., Walters, M. L., Otero, N., Koay, K. L., & Dautenhahn, K.
(2017) Robotics industry growing faster than expected. Retrieved from https://www.therobotreport.com/robotics-industry-growing-faster-than-expected
Vargas, P. A., Ho, W. C., Lim, M., Enz, S., & Aylett, R.
Yong, S., Lindskog, D., Ruhl, R., & Zavarsky, P.[ p. 529 ]
Cited by 1 other publications
Reinhardt, Delphine, Monisha Khurana & Luca Hernández Acosta
This list is based on CrossRef data as of 14 september 2021. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.