Dialogical power negotiations in conflict mediation
In this study, mediator – party power dynamics in workplace disputes mediation dialogues are examined. Adopting
Gramsci’s concept of hegemony (e.g. 2005) and Foucault′s notion that power is not fixed
in dialogues, but constantly negotiated by participants (e.g. Foucault 1980), the
analyses show that the power dynamics shift in the mediation setting when mediators subordinate dominant parties and enforce their
own formalized power as procedural guides to design (Aakhus 2003, 2007) a favorable context for conflict resolution. When their procedural power is threatened, mediators
may use specific devices in their interventions that correlate with the four devices – interruption, enforcing explicitness, topic
control, and formulation – Fairclough (1989, 135–137) states can be used by dominant
participants to control weaker parties in dialogues.
Article outline
- 1.Introduction
- 2.Power, institutionalized discourse, and power asymmetries
- 2.1Power
- 2.2Institutionalized discourse and power asymmetries
- 2.3Types of power asymmetries in workplace disputes
- 2.3.1Party versus party negotiation
- 2.3.2Party versus mediator (re)negotiation
- 3.The four devices
- 4.Data: Collection and treatment
- 5.Case context
- 5.1New board and old church
- 5.2New laws and old habits
- 6.Power device analyses
- 6.1Power negotiations
- 6.2Power device combinations
- 7.Conclusion
- Notes
-
References
References
Aakhus, Mark
2003 “
Neither naïve nor critical reconstruction: Dispute mediators, impasse, and the design of argumentation.”
Argumentation 17(3): 265–290.
Aakhus, Mark
2007 “
Communication as design.”
Communication Monographs 74(1): 112–117.
Adrian, Lin and Solfrid Mykland
2014 “
Creativity in Court-Connected Mediation: Myth or Reality?”
Negotiation Journal 30(4): 421–439.
Burr, Anne M.
2002 “
Confidentiality in mediation communications: A privilege worth protecting.”
Dispute Resolution Journal 57(1): 64–70.
Carneiro, Davide, Marco Gomes, Paulo Novais and José Neves
2011 “
Developing dynamic conflict resolution models based on the interpretation of personal conflict styles.” In
Portuguese Conference on Artificial Intelligence, ed. by
Helena S. Pinto and
Luis Antunes, 44–58. Heidelberg: Springer.
Davis, Albie M. and Richard A. Salem
1984 “
Dealing with Power Imbalances in the Mediation of Interpersonal Disputes.”
Mediation Quarterly 6 (1): 17–26.
Deason, Ellen E.
2001 “
The Quest for Uniformity in Mediation Confidentiality: Foolish Consistency or Crucial Predictability.”
Marquette Law. Review 851: 79–111.
Fairclough, Norman
1989 Discourse and Power. London: Longman.
Foucault, Michel
1977 Discipline and Punish: The Birth of the Prison, transl. by
Alan Sheridan. London: Penguin Books.
Foucault, Michel
1980 Power/Knowledge: Selected Interviews and Other Writings, 1972–1977, ed. by
Colin Gordon, transl. by
Colin Gordon et al. New York: Pantheon.
Freedman, Lawrence R. and Michael L. Prigoff
1986 “
Confidentiality in Mediation: The Need for Protection.”
Ohio St. Journal on Dispute Resolution 21: 37–46.
Garcia, Angela C.
2000 “
Negotiating negotiation: The collaborative production of resolution in small claims mediation hearings.”
Discourse & Society 11(3): 315–343.
Gerami, Arghavan
2009 “
Bridging the theory-and-practice gap: Mediator power in practice.”
Conflict Resolution Quarterly 26(4): 433–451.
Gewurz, Ilan G.
2001 (Re)designing mediation to address the nuances of power imbalance.
Conflict Resolution Quarterly 19(2): 135–162.
Gramsci, Antonio
2005 Selections from Prison Writings, ed. and transl. by
Quintin Hoare and
Geoffrey N. Smith. London: Lawrence & Wishart.
Heritage, John and Paul Drew
1992 Talk at Work. Interaction in Institutional Settings. Cambridge: Cambridge University Press.
Hughes, Scott H.
1995 “
Elizabeth’s Story: Exploring Power Imbalances in Divorce Mediation.”
Geo. J. Legal Ethics 81: 553–596.
Jacobs, Scott
2002 “
Maintaining neutrality in dispute mediation: Managing disagreement while managing not to disagree.”
Journal of Pragmatics 34(10): 1403–1426.
Jacobs, Scott and Mark Aakhus
2002 “
What mediators do with words: Implementing three models of rational discussion in dispute mediation”.
Conflict Resolution Quarterly 20(2): 177–203.
Janier, Mathilde and Chris Reed
2017 “
Towards a theory of close analysis for dispute mediation discourse.”
Argumentation 31(1): 45–82.
Kelly, Joan B.
1995 “
Power imbalance in divorce and interpersonal mediation: Assessment and intervention.”
Conflict Resolution Quarterly 13(2): 85–98.
Moore, Christopher
1986 The Mediation Process: Practical Strategies for Managing Conflict. San Francisco: Jossey-Bass.
Neumann, Diane
1992 “
How mediation can effectively address the male‐female power imbalance in divorce.”
Mediation Quarterly 9(3): 227–239.
Perelman, Chaim
1979 The New Rhetoric and the Humanities: Essays on Rhetoric and its Applications. Holland: Reidel Publishing Company.
Perelman, Chaim and Lucie Olbrechts-Tyteca
1971 The New Rhetoric: A Treatise on Argumentation, transl. by
John Wilkinson and
Purcell Weaver. Indiana: University of Notre Dame Press.
Reboul, Anne
1992 Rhétorique et stylistique de la fiction. Nancy: Presses universitaires de Nancy.
Reboul, Anne and Jacques Moeschler
1996 “
Faut-il continuer à faire de l’analyse de discours?.”
Hermès, revue de linguistique, (16): 61–92.
Rifkin, Janet, Jonathan Millen and Sara Cobb
1991 “
Toward a new discourse for mediation: A critique of neutrality.”
Conflict Resolution Quarterly 9(2): 151–164.
Silberman, Linda and Andrew Schepard
1986 “
Court-Ordered Mediation in Family Disputes: The New York Proposal.”
NYU Rev. L. & Soc. Change 141: 741–756.
Van Bijnen, Emma and Sara Greco
Van Dijk, Teun A.
2008 Discourse and Power. New York: Palgrave Macmillan.
Van Eemeren, Frans H., Rob Grootendorst, Sally Jackson and Scott Jacobs
1993 Reconstructing argumentative discourse. Tuscaloosa: University of Alabama Press.
Vasilyeva, Alena L.
2012b “
Topics as indication of being on-task/off-task in dispute mediation.”
Empedocles: European Journal for the Philosophy of Communication 3(1): 61–82.
Vasilyeva, Alena L.
2017 “
Strategic maneuvering in dispute mediation.”
Argumentation and Advocacy 53(3): 234–251.
Wiersma, Nienke
2011 “
Machtsstrijd met de advocaat”.
NMI Tijdschrift Conflicthantering 71: 2–5.
Wiseman, Vivian and Jean Poitras
2002 “
Mediation within a hierarchical structure: How can it be done successfully?”
Conflict Resolution Quarterly 20(1): 51–65.
Cited by
Cited by 1 other publications
This list is based on CrossRef data as of 3 april 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
Any errors therein should be reported to them.