For decades the primary focus of language policy research has been activities by states and their agencies, while policy activities in workplaces have attracted little attention. Addressing this gap, this paper investigates language management policies in financial institutions in the multilingual context of Luxembourg. Shohamy’s (2006) theoretical framework, largely based on the context of the state, is adopted and extended to financial institutions. Financial institutions operate in the globalised context of international banking and represent an interesting focal point for examining language policy in the globalising world. Explicit and implicit dimensions of policy are investigated by exploring the discrepancy between explicit language management policies on the working language of financial institutions and reported language use practices. Two international banks are discussed in this paper to provide insight into the complex nature of language policy and the importance of both top-down and bottom-up pressures on language practices.
2024. Reproducing inequality while celebrating diversity: an ethnographic study of international students’ EMI learning experiences in China. Current Issues in Language Planning 25:1 ► pp. 1 ff.
Nissi, Riikka, Mona Blåsjö & Carla Jonsson
2023. Workplace communication in flux: from discrete languages, text genres and conversations to complex communicative situations. Applied Linguistics Review 14:4 ► pp. 679 ff.
Van Oss, Victoria, Piet Van Avermaet, Esli Struys & Wendelien Vantieghem
2022. An empirical validation study of Spolsky's language policy model. Current Issues in Language Planning 23:1 ► pp. 77 ff.
Sun 孙雯, Wen, Yixi Qiu 邱译曦 & Yongyan Zheng 郑咏滟
2021. Translanguaging Practices in Local Employees’ Negotiation to create Linguistic Space in a Multilingual Workplace. Círculo de Lingüística Aplicada a la Comunicación 86 ► pp. 31 ff.
Lønsmann, Dorte & Janus Mortensen
2018. Language policy and social change: A critical examination of the implementation of an English-only language policy in a Danish company. Language in Society 47:3 ► pp. 435 ff.
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