Article published in:
Narratives as Social Practice in Organisational Contexts
Edited by Dorien Van De Mieroop, Jonathan Clifton and Stephanie Schnurr
[Narrative Inquiry 32:1] 2022
► pp. 3665
References
Agar, M.
(1985) Institutional discourse. Text, 5(3), 147–168. CrossrefGoogle Scholar
Allen, G.
(2000) Intertextuality: The new critical idiom. New York: Routledge. CrossrefGoogle Scholar
Antaki, C., & Widdicombe, S.
(1998) Identity as an achievement and as a tool. In C. Antaki, & S. Widdicombe (Eds.), Identities in talk (pp. 1–14). London: Sage.Google Scholar
Bakhtin, M.
(1981) The dialogic imagination: Four essays. (M. Holquist, Ed., C. Emerson & M. Holquist, Trans.). Austin, TX: University of Texas Press.Google Scholar
(1986) The problem of speech genres. In C. Emerson, & M. Holquist (Eds.), Speech genres and other late essays (V. W. McGee, Trans.) (pp. 60–102). Austin, TX: University of Texas Press.Google Scholar
Blakemore, D.
(1989) Denial and contrast: A relevance theoretic analysis of “But”. Linguistics and Philosophy, 12(1), 15–37. CrossrefGoogle Scholar
Bortfeld, H.
(2003) Comprehending idioms cross-linguistically. Experimental Psychology, 50(3), 217–230. CrossrefGoogle Scholar
Boyd, E., & Heritage, J.
(2006) Taking the history: Questioning during comprehensive history-taking. In J. Heritage, & D. W. Maynard (Eds.), Communication in medical care: Interaction between primary care physicians and patients (pp. 151–184). Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Charon, R.
(2001) Narrative medicine: A model for empathy, reflection, profession, and trust. The Journal of the American Medical Association, 286(15), 1897–1902. CrossrefGoogle Scholar
(2006a) The self-telling body. Narrative Inquiry, 16(1), 191–200. CrossrefGoogle Scholar
(2006b) Narrative Medicine: Honoring the stories of illness. New York: Oxford University Press.Google Scholar
(2014) Why read and write in the clinic?: The contributions of narrative medicine to health care. In H. Hamilton, & W-Y. S. Chou (Eds.), The Routledge handbook of language and health communication (pp. 245–258). New York: Routledge.Google Scholar
Chen, P-J., Huang, C-D., & Yeh, S-J.
(2017) Impact of narrative medicine programme on healthcare providers’ empathy scores over time. BMC Medical Education, 17(108), 1–8. CrossrefGoogle Scholar
Cieślicka, A. B.
(2015) Idiom acquisition and processing by second/foreign language learners. In R. R. Heredia, & A. B. Cieślicka (Eds.), Bilingual Figurative Language Processing (pp. 208–244). Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Clark, J. A., & Mishler, E. G.
(1992) Attending to patients’ stories: Reframing the clinical task. Sociology of Health & Illness, 14(3), 344–372. CrossrefGoogle Scholar
Curl, T. S.
(2005) Practices in other-initiated repair resolution: The phonetic differentiation of ‘repetitions’. Discourse Processes, 39(1), 1–43. CrossrefGoogle Scholar
De Fina, A.
(2009) Narratives in interviews – the case of accounts: For an interactional approach to narrative genres. Narrative Inquiry, 19(2), 233–258. CrossrefGoogle Scholar
De Fina, A., & Johnstone, B.
(2015) Discourse analysis and narrative. In D. Tannen, H. E. Hamilton, & D. Schiffrin (Eds.), Handbook of Discourse Analysis (pp. 152–167). Malden, MA: Wiley & Sons, Inc. CrossrefGoogle Scholar
Dunmire, P.
(2009) “9/11 changed everything”: An intertextual analysis of the Bush doctrine. Discourse & Society, 20(2), 195–222. CrossrefGoogle Scholar
Eggly, S.
(2002) Physician-patient co-construction of illness narratives in the medical interview. Health Communication, 14(3), 339–360. CrossrefGoogle Scholar
Fioramonte, A.
(2014) A study of pragmatic competence: International medical graduates’ and patients’ negotiation of the treatment phase of medical encounters. (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses A&I.Google Scholar
Frankel, R. M.
(1983) The laying on of hands: Aspects of the organization of gaze, touch, and talk in a medial encounter. In S. Fisher, & A. Todd (Eds.), The social organization of doctor-patient communication (pp. 19–49). Washington, DC: Center for Applied Linguistics.Google Scholar
(1984) From sentence to sequence: Understanding the medical encounter through microinteractional analysis. Discourse Processes, 7(2), 134–170. CrossrefGoogle Scholar
Galatolo, R., & Drew, P.
(2006) Narrative expansions as defensive practices in courtroom testimony. Text & Talk, 26(6), 661–698. CrossrefGoogle Scholar
Georgakopoulou, A.
(2007) Small stories, interaction and identities. Amsterdam: John Benjamins. CrossrefGoogle Scholar
Goffman, E.
(1959) The presentation of self in everyday life. New York: Anchor Books, Doubleday.Google Scholar
Gordon, C.
(2009) Making meanings, creating family: Intertextuality and framing in family interaction. New York: Oxford University Press. CrossrefGoogle Scholar
(2015) “I would suggest you tell this ^^^ to your doctor”: Online narrative problem-solving regarding face-to-face doctor-patient interaction about body weight. In F. Gygax, & M. A. Locher (Eds.), Narrative matters in medical contexts across disciplines (pp. 117–140). Amsterdam: John Benjamins. CrossrefGoogle Scholar
Gordon, C., Barton, E., Meert, K. L., Eggly, S., Pollack, M., Zimmerman, J., Anand, K. J. S., Carcillo, J., Newth, C., Dean, J. M., Willson, D., & Nicholson, C.
(2009) Accounting for medical communication: Parents’ perceptions of communicative roles and responsibilities in the pediatric intensive care unit. Communication & Medicine, 6(2), 177–188.Google Scholar
Halkowski, T.
(2006) Realizing the illness: Patients’ narratives of symptom discover. In J. Heritage, & D. W. Maynard (Eds.), Communication in medical care: Interaction between primary care physicians and patients (pp. 86–114). Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Hamilton, H. E.
(1996) Intratextuality, intertextuality, and the construction of identity as patient in Alzheimer’s disease. Text, 16(1), 61–90. CrossrefGoogle Scholar
(1998) Reported speech and survivor identity in on-line bone marrow transplantation narratives. Journal of Sociolinguistics, 2(1), 53–67. CrossrefGoogle Scholar
Heritage, J., & Clayman, S.
(2010) Talk in action: Interactions, identities, and institutions. Retrieved from http://​www​.usf​.eblib​.com​/patron​/FullRecord​.aspx​?p​=819449. Crossref
Heritage, J., & Maynard, D.
(2006) Communication in medical care: Interaction between primary care physicians and patients. Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Hodges, A.
(2015) Intertextuality in discourse. In D. Tannen, H. E. Hamilton, & D. Schiffrin (Eds.), Handbook of Discourse Analysis (pp. 42–60). Malden, MA: Wiley & Sons, Inc. CrossrefGoogle Scholar
Hojat, M.
(2009) Ten approaches for enhancing empathy in health and human services cultures. Journal of Health and Human Services Administration, 31(4), 412–450.Google Scholar
Holmes, J.
(2005) Story-telling at work: A complex discursive resource for integrating personal, professional and social identities. Discourse Studies, 7(6), 671–700. CrossrefGoogle Scholar
Johnstone, B.
(1994) Repetition in discourse: Interdisciplinary perspectives. Norwood, NJ: Ablex.Google Scholar
Jones, C. M.
(2001) Missing assessments: Lay and professional orientations in medical interviews. Text, 21(1/2), 113–150.Google Scholar
Koenig, C. J.
(2008) Interactional dynamic of treatment counseling in primary care. (Doctoral dissertation). Retrieved from ProQuest Dissertations & Theses A&I.Google Scholar
(2011) Patient resistance as agency in treatment decisions. Social Science & Medicine, 721, 1105–1114. CrossrefGoogle Scholar
Kristeva, M.
(1980/1967) Word, dialogue and novel. In L. S. Roudiez (Ed.), Desire in language: A semiotic approach to literature and art (T. Gora, A. Jardine, & L. S. Roudiez, Trans.). (pp. 64–91). New York: Columbia University Press.Google Scholar
Labov, W.
(1972) Language in the inner city. Philadelphia: University of Pennsylvania Press.Google Scholar
Labov, W., & Waletzky, J.
(1967) Narrative analysis: Oral versions of personal experience. In J. Helm (Ed.), Essays on the verbal and visual arts (pp. 12–44). Seattle: University of Washington Press.Google Scholar
Landmark, A., Gulbrandsen, P., & Svennevig, J.
(2015) Whose decision? Negotiating epistemic and deontic rights in medical treatment decisions. Journal of Pragmatics, 781, 54–69. CrossrefGoogle Scholar
Lin, S. Y., Mahoney, M. R., & Sinsky, C. A.
(2019) Ten ways artificial intelligence will transform primary care. Journal of General Internal Medicine, 341, 1626–1630. CrossrefGoogle Scholar
Lindström, A., & Weatherall, A.
(2015) Orientations to epistemics and deontics in treatment discussions.” Journal of Pragmatics, 781, 39–53. CrossrefGoogle Scholar
Maynard, D. W.
(1991) Interaction and asymmetry in clinical discourse. American Journal of Sociology, 97(2), 448–495. CrossrefGoogle Scholar
Mishler, E. G.
(1984) The Discourse of Medicine: Dialectics of Interviews. Norwood, NJ: Ablex.Google Scholar
Ong, L. M., de Haes, J. C., Hoos, A. M., & Lammes, F. B.
(1995) Doctor-patient communication: A review of the literature. Social Science Medicine, 401, 903–918. CrossrefGoogle Scholar
Pilnick, A., & Coleman, T.
(2003) ‘I’ll give up smoking when you get me better’: Patients’ resistance to attempts to problematize smoking in general practice (GP) consultations. Social Science and Medicine, 571, 135–145. CrossrefGoogle Scholar
Polanyi, L.
(1981) Telling the same story twice. Text, 1(4), 315–336. CrossrefGoogle Scholar
(1985) Conversational storytelling. In T. A. Van Dijk (Ed.), Handbook of discourse analysis (pp. 183–201). London: Academic Press.Google Scholar
Ricoeur, P.
(1988) Time and narrative, Vol. 31. Chicago: Chicago University Press.Google Scholar
Riessman, C. K.
(1990) Strategic uses of narrative in the presentation of self and illness: A research note. Social Science & Medicine, 30(11), 1195–1200. CrossrefGoogle Scholar
Robinson, J. D.
(2003) An interactional structure of medical activities during acute visits and its implications for patients’ participation. Health Communication, 15(1), 27–59. CrossrefGoogle Scholar
(2006) Soliciting patients’ presenting concerns. In J. Heritage, & D. W. Maynard (Eds.), Communication in medical care: Interaction between primary care physicians and patients (pp. 22–47). Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Schiffrin, D.
(1996) Narrative as self-portrait: Sociolinguistic constructions of identity. Language in Society, 25(2), 167–203. CrossrefGoogle Scholar
Scott, M., & Lyman, S.
(1968) Accounts. American Sociological Review, 33(1), 46–62. CrossrefGoogle Scholar
Sharf, B.
(1990) Physician-patient communication as interpersonal rhetoric: A narrative approach. Health Communication, 21, 217–231. CrossrefGoogle Scholar
Silverman, D.
(1987) Communication and medical practice: Social relations in the clinic. London: Sage.Google Scholar
Stivers, T.
(2002) Participating in decisions about treatment: Overt parent pressure for antibiotic medication in pediatric encounters. Social Science & Medicine, 54(7), 1111–1130. CrossrefGoogle Scholar
(2004) “No no no” and other types of multiple sayings in social interaction. Health Communication Research, 30(2), 260–293.Google Scholar
(2005a) Non-antibiotic Treatment Recommendations: Delivery Formats and Implications for Parent Resistance. Social Science & Medicine, 601, 949–964. CrossrefGoogle Scholar
(2005b) Parent resistance to physicians’ treatment recommendations: One resource for initiating a negotiation of the treatment decision. Health Communication, 18(1), 41–74. CrossrefGoogle Scholar
(2006) Treatment decisions: Negotiations between doctors and parents in acute care encounters. In J. Heritage, & D. W. Maynard (Eds.), Communication in medical care: Interaction between primary care physicians and patients (pp. 279–312). Cambridge: Cambridge University Press. CrossrefGoogle Scholar
Stivers, T., & Heritage, J.
(2001) Breaking the sequential mold: Answering ‘more than the question’ during comprehensive history taking. Text, 21(1–2), 151–185.Google Scholar
Stivers, T., Heritage, J., Barnes, R., McCabe, R., Thompson, L., & Toerien, M.
(2018) Treatment Recommendations as Actions. Health Communication, 33(11), 1335–1344. CrossrefGoogle Scholar
Tannen, D.
(2006) Intertextuality in interaction: Reframing family arguments in public and private. Text & Talk, 26(4–5), 597–617. CrossrefGoogle Scholar
(2007/1989) Talking voices: Repetition, dialogue, and imagery in conversational discourse. (2nd edition). New York: Cambridge University Press. CrossrefGoogle Scholar
ten Have, P.
(1991) Talk and institution: A reconsideration of the ‘asymmetry’ of doctor-patient interaction. In D. Boden, & D. H. Zimmerman (Eds.), Talk and Social Structure: Studies in Ethnomethodology and Conversation Analysis (pp. 138–163). Berkeley: University of California Press.Google Scholar
Todd, A.
(1983) A diagnosis of doctor-patient discourse in the prescription of contraception. In S. Fisher, & A. Todd (Eds.), The social organization of doctor-patient communication (pp. 159–188). Washington, DC: Center for Applied Linguistics.Google Scholar
Waitzkin, H.
(1990) On studying the discourse of medical encounters: A critique of quantitative and qualitative methods and a proposal for reasonable compromise. Medical Care, 28(6), 473–488. CrossrefGoogle Scholar
Webb, H.
(2009) ‘I’ve put weight on cos I’ve bin inactive, cos I’ve ‘ad me knee done’: Moral work in the obesity clinic. Sociology of Health & Illness, 31(6), 854–871. CrossrefGoogle Scholar
Whalen, M. R., & Zimmerman, D. H.
(1990) Describing trouble: Practical epistemology in citizen calls to the police. Language in Society, 19(4), 465–492. CrossrefGoogle Scholar
Wong, J.
(2000) Repetition in conversation: A look at “first and second sayings”. Research on Language and Social Interaction, 33(4), 407–424. CrossrefGoogle Scholar