Storying selves and others at work
Story ownership, tellership and functions of narratives in a workplace domain
This paper engages with the relationship between story ownership – so who owns a story, tellership – so who has the right to tell it, and functions of workplace narratives as well as the broader social practices at work. Drawing upon discourse and narrative analyses, the paper investigates specifically how the negotiation of meaning visible in the often incomplete and fragmented but naturally-occurring narratives points to the discursive struggle over the construction of self within the specific parameters of the notion of professionalism. The paper identifies the facets of story ownership and discusses how each one can be affected by such regulatory forces of the social practices of work.
Article outline
- Introduction
- Background
- Storytelling as interactional achievement
- Story ownership and tellership
- Storytelling in workplace settings
- Data and methods
- Analysis
- Discussion and conclusions
-
References
References (61)
References
Adams, T., Ellis, C., & Holman Jones, S. (2017). Autoethnography. In J. Matthes, C. S. Davis, & R. F. Potter. (Eds.), The international encyclopedia of communication research methods (pp. 1–11). Hoboken, NJ: John Wiley & Sons.
Bamberg, M. G. W. (2004). “We are young, responsible and male”: Form and function of “slut-bashing” in the identity construction of 15-year-old males. Human Development, 471, 331–353.
Bamberg, M. G. W., & Georgakopoulou, A. (2008). Small stories as a new perspective in narrative and identity analysis. Text & Talk, 281, 377–396.
Blum-Kulka, S. (1993). “You gotta know how to tell a story”: Telling, tales, and tellers in American and Israeli narrative events at dinner. Language in Society, 22(3), 361–402.
Bourdieu, P. (1986). The forms of capital. In: J. G. Richardson. (Ed.) Handbook of theory and research for the sociology of education (pp. 241–258). New York: Greenwood Press.
Bruner, J. (2004). Life as narrative. Social Research, 711, 691–710.
Bucholtz, M., & Hall, K. (2005). Identity and interaction: A sociocultural linguistic approach. Discourse Studies, 7(4–5), 585–614.
Campbell, S., & Roberts, C. (2007). Migration, ethnicity and competing discourses in the job interview: Synthesizing the institutional and personal. Discourse & Society, 18(3), 243–271.
Chałupnik, M. (2015). Beyond politeness: Shifting focus to the management of relations and task in the analysis of workplace discourse [Doctoral thesis]. University of Nottingham.
Chang, H. (2008). Autoethnography as method. London, UK: Routledge.
Clifton, J., Schnurr, S., & Van De Mieroop, D. (2019). The language of leadership narratives: A social practice perspective. London: Routledge.
Colston, H. L., & O’Brien, J. (2000). Contrast and pragmatics in figurative language: Anything understatement can do, irony can do better. Journal of Pragmatics, 32(11), 1557–1583.
Conley, J. M., & O’Barr, W. M. (1990). Rules versus relationships: The ethnography of legal discourse. Chicago: University of Chicago Press.
Coupland, N. (2003). Sociolinguistic authenticities. Journal of Sociolinguistics, 7(3), 417–431.
Davies, B., & Harré, R. (1990). Positioning: The discursive production of selves. Journal for the Theory of Social Behaviour, 20(1), 43–63.
De Fina, A., & Georgakopoulou, A. (2012). Analyzing narratives: Discourse and sociolinguistic perspectives. Cambridge: Cambridge University Press.
Duranti, A. (1997). Linguistic anthropology. Cambridge: Cambridge University Press.
Gabriel, Y. (2015). Narratives and stories in organizational life. In A. Georgakopoulou & A. De Fina. (Eds.) The handbook of narrative analysis (pp. 275–292). Oxford: Blackwell Publishing.
Georgakopoulou, A. (2005). Small and large identities in narrative (inter)-action. In D. Schiffrin, M. Bamberg, & A. De Fina. (Eds.), Discourse and identity (pp. 83–102). Cambridge: Cambridge University Press.
Gold, R. L. (1958). Roles in sociological field observations. Social Forces, 361, 217–223.
Goodwin, C. (1986). Audience diversity, participation and interpretation. Text, 6(3), 283–316.
Goodwin, M. H. (1990). He-said-she-said: Talk as social organization among Black children. Bloomington: Indiana University Press.
Greenhalgh, T., & Hurwitz, B. (1998). Narrative based medicine: Dialogue and discourse in clinical practice. London: BMJ Books.
Halliday, M. A. K. (1985). An introduction to functional linguistics. London: Edward Arnold.
Harris, S. (2001). Fragmented narratives and multiple tellers: Witness and defendant accounts in trials. Discourse Studies, 3(1), 53–74.
Holmes, J. (2006). Gendered talk at work: Constructing gender identity through workplace discourse. Oxford: Blackwell Publishing.
Holmes, J. and Marra, M. (2011). Harnessing storytelling as a sociopragmatic skill: Applying narrative research to workplace English courses. TESOL Quarterly, 45(3), 510–534.
Hymes, D. (1996). Ethnography, linguistics, narrative inequality: Toward an understanding of voice. Bristol: Taylor & Francis.
Jones, K. & Clifton, J. (2017). Rendering sexism invisible in workplace narratives: A narrative analysis of female entrepreneurs’ stories of not being talked to by men. Gender, Work & Organization, 25(5), 557–574.
Junker, B. H. (1960). Field work: An introduction to the social sciences. Chicago: University of Chicago Press.
Kerekes, J. (2003). Distrust: A determining factor in the outcomes of gatekeeping encounters. In J. House, G. Kasper & S. Ross. (Eds.) Misunderstanding in social life: Discourse approaches to problematic talk (pp. 227–257). London: Longman.
Labov, W. (1972). Language in the inner city. Philadelphia: University of Pennsylvania Press.
Labov, W., & Waletzky, J. (1967). Narrative analysis. In J. Helm. (Ed.), Essays on the verbal and visual arts (pp. 12–44). Seattle: University of Washington Press.
Ladegaard, H. J. (2018). Workplace narrative. In B. Vine. (Ed.) The Routledge handbook of language in the workplace (pp. 275–291). London: Routledge.
Leech, G. (1983). The pragmatics of politeness. Oxford: Oxford University Press.
Linde, C. (2001). Narrative in institutions. In D. Schiffrin, D. Tannen & H. E. Hamilton. (Eds.) The handbook of discourse analysis (pp. 518–536). Oxford: Blackwell Publishing.
Linde, C. (2009). Working the past: Narrative and institutional memory. Oxford: Oxford University Press.
Lyotard, J. F. (1984). The postmodern condition: A report on knowledge. Manchester: Manchester University Press.
Machin, D. & Mayr, A. (2012). How to do critical discourse analysis: A multimodal introduction. London: SAGE.
Mullany, L. (2006). Narrative constructions of gender and professional identities. In T. Omoniyi & G. White. (Eds.) The sociolinguistics of identity (pp. 157–172). London: Continuum.
Mumby, D. K. (2005). Theorizing Resistance in Organization Studies: A Dialectical Approach. Management Communication Quarterly, 19(1), 19–44.
Norrick, N. (2005). Interactional remembering in conversational narrative. Journal of Pragmatics, 37(11), 1819–1844.
Ochs, E., & Capps, L. (2001). Living narrative: Creating lives in everyday storytelling. Cambridge: Harvard University Press.
Oostendorp, M., & Jones, T. (2015). Tensions, ambivalence, and contradiction: A small story analysis of discursive identity construction in the South African workplace. Text & Talk, 35(1), 25–47.
Rampton, B. (2007). Neo-Hymesian linguistic ethnography in the United Kingdom. Journal of Sociolinguistics, 11(5), 584–607.
Sacks, H. (1992). Lectures on conversation (G. Jefferson. Ed.). Oxford: Blackwell.
Sarangi, S., and Roberts, C. (1999). Talk, work and institutional order: Discourse in medical, mediation and management settings. Berlin: Walter de Gruyter.
Schegloff, E. A. (1997). Whose Text? Whose Context? Discourse & Society, 8(2), 165–187.
Schiffrin, D. (1996). Narrative as self-portrait: Sociolinguistic constructions of identity. Language in Society, 25(2), 167–203.
Shuman, A. (2015). Story ownership and entitlement. In A. De Fina & A. Georgakopoulou. (Eds.) The handbook of narrative analysis (pp. 38–56). Oxford: Wiley.
Spencer-Oatey, H. (2000). Culturally speaking: Managing rapport through talk across cultures. London: Continuum.
Starfield, S. (2019). Autoethnography and critical ethnography. In J. McKinley & H. Rose. (Eds.) The Routledge handbook of research methods in applied linguistics (pp. 165–175). London: Routledge.
Tannen, D. (1984). Conversational style: Analyzing talk among friends. Norwood: Ablex Publishing Corporation
Thornborrow, J. (2000). Principal, plausibility and the historic present: The construction of conflicting accounts in public participation TV. Language in Society, 291, 357–377.
Thornborrow, J. (2012). Narrative analysis. In. J. P. Gee & M. Handford. (Eds.) The Routledge handbook of discourse analysis (pp. 51–65). London: Routledge.
Van De Mieroop, D., Miglbauer, M., & Chatterjee, A. (2017). Mobilizing master narratives through categorical narratives and categorical statements when default identities are at stake. Discourse & Communication, 11(2), 179–198.
Van Dijk, T. A. (1998). Ideology: A multidisciplinary approach. London: Sage.
Witten, M. (1993). Narrative and the culture of obedience at the workplace. In D. K. Mumby. (Ed.), Narrative and social control: Critical perspectives (pp. 97–118). London: Sage.
Young, R. B. (1987). A model of professional education. New Directions for Student Services, 1987(37), 19–25.
Cited by (1)
Cited by one other publication
Mahat Shamir, Michal, Shani Pitcho-Prelorentzos & Ronit D. Leichtentritt
2023.
Congenital loss: Loss of an immediate family member prior to or during one’s birth.
Death Studies 47:8
► pp. 914 ff.
This list is based on CrossRef data as of 20 september 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
Any errors therein should be reported to them.