Part of
The Pragmatic Perspective: Selected papers from the 1985 International Pragmatics ConferenceEdited by Jef Verschueren and Marcella Bertuccelli Papi
[Pragmatics & Beyond Companion Series 5] 1987
► pp. 195–
Edited by Jef Verschueren and Marcella Bertuccelli Papi
[Pragmatics & Beyond Companion Series 5] 1987
► pp. 195–
10. Complaints
A study of speech act behavior among native and non-native speakers of Hebrew
Cited by
Cited by 35 other publications
Al-Momani, Kawakib Radwan
2014. Strategies of persuasion in letters of complaint in academic context: The case of Jordanian university students’ complaints. Discourse Studies 16:6 ► pp. 705 ff. 
Albelda Marco, Marta
2023. Rhetorical questions as reproaching devices. Journal of Language Aggression and Conflict 11:2 ► pp. 176 ff.
Bardovi-Harlig, Kathleen & Beverly S. Hartford
1993. Learning the Rules of Academic Talk. Studies in Second Language Acquisition 15:3 ► pp. 279 ff.
BAYAT, Nihat & Burcu BEZİRGANOĞLU
2022. Strategies for the Act of Complaint Used by Children. Dil Eğitimi ve Araştırmaları Dergisi 8:2 ► pp. 484 ff.
Cordella, Marisa
1991. Spanish speakers apologizing in English. Australian Review of Applied Linguistics 14:2 ► pp. 115 ff.
CRAWSHAW, ROBERT, JONATHAN CULPEPER & JULIA HARRISON
2010. Wanting to be wanted: a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants. Journal of French Language Studies 20:1 ► pp. 75 ff.
Daskal, Efrat & Zohar Kampf
2015. Stop griping, start complaining: how public discontent can trigger a change in broadcast entertainment content. Media, Culture & Society 37:8 ► pp. 1226 ff.
El-Dakhs, Dina Abdel Salam & Nermine Galal Ibrahim
2023. The realization of the speech acts of complaint and responding to complaint in Vodafone Egypt versus Vodafone
UK. Language and Dialogue 13:3 ► pp. 336 ff.
Hachimi, Atiqa
2016. Moroccan artists ‘blacklisted’. In Perspectives on Arabic Linguistics XXVII [Studies in Arabic Linguistics, 3], ► pp. 123 ff.
Harris, Sandra, Karen Grainger & Louise Mullany
2006. The pragmatics of political apologies. Discourse & Society 17:6 ► pp. 715 ff.
Hassall, Tim
2001. Modifying requests in a second language. IRAL - International Review of Applied Linguistics in Language Teaching 39:4
Haugh, Michael & Valeria Sinkeviciute
2018. Accusations and interpersonal conflict in televised multi-party interactions amongst speakers of (Argentinian and
Peninsular) Spanish. Journal of Language Aggression and Conflict 6:2 ► pp. 248 ff.
Huang, Xu & Yongping Ran
2023.
Nǐ kànzhe bàn ba: negotiating complaint solutions in e-shopping service encounters. Text & Talk 0:0
Ito, Kazuhiro, Taichi Murayama, Shuntaro Yada, Shoko Wakamiya & Eiji Aramaki
2022. The 11th International Symposium on Information and Communication Technology, ► pp. 111 ff.
Kasper, Gabriele & Merete Dahl
1991. Research Methods in Interlanguage Pragmatics. Studies in Second Language Acquisition 13:2 ► pp. 215 ff.
Liu, Xinyi & Zhiyong Li
2019. Grouping tourist complaints: what are inbound visitors’ problems with Chinese destinations?. Asia Pacific Journal of Tourism Research 24:4 ► pp. 348 ff.
Maíz-Arévalo, Carmen & María-del-Carmen Méndez-García
2023. “I would like to complain”: A study of the moves and strategies employed by Spanish EFL learners in formal complaint e-mails. Intercultural Pragmatics 20:2 ► pp. 161 ff.
Meier, A.J.
1998. Apologies: what do we know?. International Journal of Applied Linguistics 8:2 ► pp. 215 ff.
Migdadi, Fathi, Muhammad A. Badarneh & Laila Khwaylih
2021. Jordanian graduate students’ complaints on Facebook: Semantic formulas and politeness. Lebende Sprachen 66:1 ► pp. 144 ff.
Mu, Junfang, Lixin Zhang & Yuyang Chen
2023. An investigation of the formation and pragmatic strategies of “xx-zi”. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA)
Nakhle, Mahboube, Mohammad Naghavi & Abdullah Razavi
2014. Complaint Behaviors among Native Speakers of Canadian English, Iranian EFL Learners, and Native Speakers of Persian (Contrastive Pragmatic Study). Procedia - Social and Behavioral Sciences 98 ► pp. 1316 ff.
Nasiba Erkinjonovna Sobirova
2022. A Study on the Use of Speech Acts. Indonesian Journal of Innovation Studies 18
Nasiba Erkinjonovna Sobirova
2022. A Study on the Use of Speech Acts. Indonesian Journal of Innovation Studies 18
Parks, Elizabeth S. & Jessica S. Robles
2021. Perpetuating ableist constructions of the “real world” through complaints about new communication
technologies. Language and Dialogue 11:1 ► pp. 35 ff.
Singh, Apoorva, Siddarth Chandrasekar, Tanmay Sen & Sriparna Saha
2024. Federated Multitask Learning for Complaint Identification Using Graph Attention Network. IEEE Transactions on Artificial Intelligence 5:3 ► pp. 1277 ff.
Singh, Apoorva, Arousha Nazir & Sriparna Saha
2022. Adversarial Multi-task Model for Emotion, Sentiment, and Sarcasm Aided Complaint Detection. In Advances in Information Retrieval [Lecture Notes in Computer Science, 13185], ► pp. 428 ff.
Singh, Apoorva & Sriparna Saha
2021. Are You Really Complaining? A Multi-task Framework for Complaint Identification, Emotion, and Sentiment Classification. In Document Analysis and Recognition – ICDAR 2021 [Lecture Notes in Computer Science, 12822], ► pp. 715 ff.
Singh, Apoorva, Sriparna Saha, Md. Hasanuzzaman & Kuntal Dey
2022. Multitask Learning for Complaint Identification and Sentiment Analysis. Cognitive Computation 14:1 ► pp. 212 ff.
Tereszkiewicz, Anna
2019. Responding to customer complaints on English and Polish corporate
profiles on Twitter. Pragmatics and Society 10:2 ► pp. 205 ff.
Tereszkiewicz, Anna
2021. Rejecting consumer complaints in customer encounters on Twitter - the case of English and Polish brand communication. Journal of Politeness Research 17:2 ► pp. 189 ff.
Thielemann, Nadine, Regina Göke & Zlatoslava Savych
2021. Motzen und Moral. Zeitschrift für Slawistik 66:1 ► pp. 140 ff.
Watts, Richard J.
2003. Politeness,
Wei, Ming
2024. A contrastive study of Chinese and American online complaints. Pragmatics and Society 15:3 ► pp. 376 ff.
Xu, Lan & Anchalee Wannaruk
2015. Reliability and Validity of WDCT in Testing Interlanguage Pragmatic Competence for EFL Learners. Journal of Language Teaching and Research 6:6 ► pp. 1206 ff.
[no author supplied]
This list is based on CrossRef data as of 10 april 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.