Part of
The Pragmatic Perspective: Selected papers from the 1985 International Pragmatics ConferenceEdited by Jef Verschueren and Marcella Bertuccelli Papi
[Pragmatics & Beyond Companion Series 5] 1987
► pp. 195–
Edited by Jef Verschueren and Marcella Bertuccelli Papi
[Pragmatics & Beyond Companion Series 5] 1987
► pp. 195–
10. Complaints
A study of speech act behavior among native and non-native speakers of Hebrew
Cited by
Cited by 34 other publications
Al-Momani, Kawakib Radwan
2014. Strategies of persuasion in letters of complaint in academic context: The case of Jordanian university students’ complaints. Discourse Studies 16:6 ► pp. 705 ff. 
Albelda Marco, Marta
2023. Rhetorical questions as reproaching devices. Journal of Language Aggression and Conflict 11:2 ► pp. 176 ff.
Bardovi-Harlig, Kathleen & Beverly S. Hartford
1993. Learning the Rules of Academic Talk. Studies in Second Language Acquisition 15:3 ► pp. 279 ff.
BAYAT, Nihat & Burcu BEZİRGANOĞLU
2022. Strategies for the Act of Complaint Used by Children. Dil Eğitimi ve Araştırmaları Dergisi 8:2 ► pp. 484 ff.
Cordella, Marisa
1991. Spanish speakers apologizing in English. Australian Review of Applied Linguistics 14:2 ► pp. 115 ff.
CRAWSHAW, ROBERT, JONATHAN CULPEPER & JULIA HARRISON
2010. Wanting to be wanted: a comparative study of incidence and severity in indirect complaint on the part of French and English language teaching assistants. Journal of French Language Studies 20:1 ► pp. 75 ff.
Daskal, Efrat & Zohar Kampf
2015. Stop griping, start complaining: how public discontent can trigger a change in broadcast entertainment content. Media, Culture & Society 37:8 ► pp. 1226 ff.
El-Dakhs, Dina Abdel Salam & Nermine Galal Ibrahim
2023. The realization of the speech acts of complaint and responding to complaint in Vodafone Egypt versus Vodafone
UK. Language and Dialogue 13:3 ► pp. 336 ff.
Hachimi, Atiqa
2016. Moroccan artists ‘blacklisted’. In Perspectives on Arabic Linguistics XXVII [Studies in Arabic Linguistics, 3], ► pp. 123 ff.
Harris, Sandra, Karen Grainger & Louise Mullany
2006. The pragmatics of political apologies. Discourse & Society 17:6 ► pp. 715 ff.
Hassall, Tim
2001. Modifying requests in a second language. IRAL - International Review of Applied Linguistics in Language Teaching 39:4
Haugh, Michael & Valeria Sinkeviciute
2018. Accusations and interpersonal conflict in televised multi-party interactions amongst speakers of (Argentinian and
Peninsular) Spanish. Journal of Language Aggression and Conflict 6:2 ► pp. 248 ff.
Huang, Xu & Yongping Ran
2023.
Nǐ kànzhe bàn ba: negotiating complaint solutions in e-shopping service encounters. Text & Talk 0:0
Ito, Kazuhiro, Taichi Murayama, Shuntaro Yada, Shoko Wakamiya & Eiji Aramaki
2022. The 11th International Symposium on Information and Communication Technology, ► pp. 111 ff.
Kasper, Gabriele & Merete Dahl
1991. Research Methods in Interlanguage Pragmatics. Studies in Second Language Acquisition 13:2 ► pp. 215 ff.
Liu, Xinyi & Zhiyong Li
2019. Grouping tourist complaints: what are inbound visitors’ problems with Chinese destinations?. Asia Pacific Journal of Tourism Research 24:4 ► pp. 348 ff.
Maíz-Arévalo, Carmen & María-del-Carmen Méndez-García
2023. “I would like to complain”: A study of the moves and strategies employed by Spanish EFL learners in formal complaint e-mails. Intercultural Pragmatics 20:2 ► pp. 161 ff.
Meier, A.J.
1998. Apologies: what do we know?. International Journal of Applied Linguistics 8:2 ► pp. 215 ff.
Migdadi, Fathi, Muhammad A. Badarneh & Laila Khwaylih
2021. Jordanian graduate students’ complaints on Facebook: Semantic formulas and politeness. Lebende Sprachen 66:1 ► pp. 144 ff.
Mu, Junfang, Lixin Zhang & Yuyang Chen
2023. An investigation of the formation and pragmatic strategies of “xx-zi”. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA)
Nakhle, Mahboube, Mohammad Naghavi & Abdullah Razavi
2014. Complaint Behaviors among Native Speakers of Canadian English, Iranian EFL Learners, and Native Speakers of Persian (Contrastive Pragmatic Study). Procedia - Social and Behavioral Sciences 98 ► pp. 1316 ff.
Nasiba Erkinjonovna Sobirova
2022. A Study on the Use of Speech Acts. Indonesian Journal of Innovation Studies 18
Nasiba Erkinjonovna Sobirova
2022. A Study on the Use of Speech Acts. Indonesian Journal of Innovation Studies 18
Parks, Elizabeth S. & Jessica S. Robles
2021. Perpetuating ableist constructions of the “real world” through complaints about new communication
technologies. Language and Dialogue 11:1 ► pp. 35 ff.
Singh, Apoorva, Arousha Nazir & Sriparna Saha
2022. Adversarial Multi-task Model for Emotion, Sentiment, and Sarcasm Aided Complaint Detection. In Advances in Information Retrieval [Lecture Notes in Computer Science, 13185], ► pp. 428 ff.
Singh, Apoorva & Sriparna Saha
2021. Are You Really Complaining? A Multi-task Framework for Complaint Identification, Emotion, and Sentiment Classification. In Document Analysis and Recognition – ICDAR 2021 [Lecture Notes in Computer Science, 12822], ► pp. 715 ff.
Singh, Apoorva, Sriparna Saha, Md. Hasanuzzaman & Kuntal Dey
2022. Multitask Learning for Complaint Identification and Sentiment Analysis. Cognitive Computation 14:1 ► pp. 212 ff.
Tereszkiewicz, Anna
2019. Responding to customer complaints on English and Polish corporate
profiles on Twitter. Pragmatics and Society 10:2 ► pp. 205 ff.
Tereszkiewicz, Anna
2021. Rejecting consumer complaints in customer encounters on Twitter - the case of English and Polish brand communication. Journal of Politeness Research 17:2 ► pp. 189 ff.
Thielemann, Nadine, Regina Göke & Zlatoslava Savych
2021. Motzen und Moral. Zeitschrift für Slawistik 66:1 ► pp. 140 ff.
Watts, Richard J.
2003. Politeness,
Wei, Ming
Xu, Lan & Anchalee Wannaruk
2015. Reliability and Validity of WDCT in Testing Interlanguage Pragmatic Competence for EFL Learners. Journal of Language Teaching and Research 6:6 ► pp. 1206 ff.
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