Telephone Calls

Unity and diversity in conversational structure across languages and cultures

ORCID logoK.K. Luke | University of Hong Kong
Theodossia-Soula Pavlidou | Aristotle University of Thessaloniki
ISBN 9789027253415 (Eur) | EUR 115.00
ISBN 9781588112194 (USA) | USD 173.00
ISBN 9789027296221 | EUR 115.00 | USD 173.00
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Telephone conversation is one of the most common forms of communication in contemporary society. For the first time in human history, some people are spending as much time, if not more, talking on the telephone as they are on face-to-face conversations. The aims of this book are: to bring together in one volume research on telephone conversations in different languages, to compare and contrast people’s methods of handling telephone conversational tasks in different communities, and to explore the relationship between telephone conversational practice and cultural settings. The papers are based on first-hand, naturally-occurring data obtained from a variety of languages, including Chinese, Dutch, English, French, German, Greek, Japanese, Korean, and Persian. Theoretical and methodological issues pertaining to research on telephone conversations are discussed.

[Pragmatics & Beyond New Series, 101] 2002.  x, 295 pp.
Publishing status: Available
Table of Contents
“[...] this is a first-class volume, representing an important contribution to the study of language in use, and to the contrastive study of telephone calls in particular. The editors should be credited for a very well edited volume not only on the level of style and format, but also of content, the overall coherence achieved by a commendable focus and extensive cross-referencing between papers. All contributions are well-written and comparatively easy to read, making the volume accessible to a wide range of audiences.”
“The volume, which represents the state of the art in research in telephone interaction, adds a significant contribution to this line of inquiry and is of great value to those interested in language in action.”
Cited by (18)

Cited by 18 other publications

Yuan, Zhou-min & Xingchen Shen
Dew, Kevin, Josh Barton, Jeannine Stairmand, Diana Sarfati & Louise Signal
2019. Ascertaining patients’ understandings of their condition: a conversation analysis of contradictory norms in cancer specialist consultations. Health Sociology Review 28:3  pp. 229 ff. DOI logo
Do, Hoa, Tran Huu Thuy Giang & Ket Mai
2018. Vietnamese telephone openings. Language and Dialogue 8:3  pp. 363 ff. DOI logo
Buchholz, Michael B., Jörg Bergmann, Marie-Luise Alder, Michael M. Dittmann, Florian Dreyer & Horst Kächele
2017. The Building of Empathy: Conceptual “Pillars” and Conversational Practices in Psychotherapy. In Empathy - An Evidence-based Interdisciplinary Perspective, DOI logo
Diz Ferreira, Jorge
2017. A construción da identidade rural na interacción bilingüe a través da negociación da escolla de código en secuencias de apertura. Estudos de Lingüística Galega 9  pp. 23 ff. DOI logo
González-Martínez, Esther
2017. Ouverture d’appels téléphoniques infirmière-transporteur à l’hôpital. Revue française de linguistique appliquée Vol. XXII:2  pp. 165 ff. DOI logo
Pallotti, Gabriele
2016. A Typology of Statements about Discourse. Applied Linguistics 37:3  pp. 377 ff. DOI logo
Xu, Jiajin
2015. Corpus-based Chinese studies. Chinese Language and Discourse. An International and Interdisciplinary Journal 6:2  pp. 218 ff. DOI logo
Buchholz, Michael B.
2014. Hermeneutik oder Szientismus?. Forum der Psychoanalyse 30:3  pp. 257 ff. DOI logo
Dingemanse, Mark & Simeon Floyd
2014. Conversation across cultures. In The Cambridge Handbook of Linguistic Anthropology,  pp. 447 ff. DOI logo
Kasper, Gabriele & Johannes Wagner
2014. Conversation Analysis in Applied Linguistics. Annual Review of Applied Linguistics 34  pp. 171 ff. DOI logo
Sidnell, Jack, N. J. Enfield & Paul Kockelman
2014. Interaction and intersubjectivity. In The Cambridge Handbook of Linguistic Anthropology,  pp. 343 ff. DOI logo
Gómez González, María de los Ángeles
2010. Evaluating lexical cohesion in telephone conversations. Discourse Studies 12:5  pp. 599 ff. DOI logo
Haspel, Kathleen C.
2008. Telephone Talk. In The International Encyclopedia of Communication, DOI logo
Pallotti, Gabriele & Cecilia Varcasia
2008. Service telephone call openings: a comparative study on five European languages. Journal of Intercultural Communication 8:2  pp. 1 ff. DOI logo
Arminen, Ilkka
2005. Sequential order and sequence structure: the case of incommensurable studies on mobile phone calls. Discourse Studies 7:6  pp. 649 ff. DOI logo
Brouwer, Catherine E. & Johannes Wagner
2004. Developmental issues in second language conversation. Journal of Applied Linguistics 1:1  pp. 29 ff. DOI logo
[no author supplied]
2012. References. In The Handbook of Conversation Analysis,  pp. 741 ff. DOI logo

This list is based on CrossRef data as of 17 june 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.


Main BIC Subject

CF: Linguistics

Main BISAC Subject

LAN009000: LANGUAGE ARTS & DISCIPLINES / Linguistics / General
ONIX Metadata
ONIX 2.1
ONIX 3.0
U.S. Library of Congress Control Number:  2002071168 | Marc record