Unity and diversity in conversational structure across languages and cultures
K.K. Luke | University of Hong Kong
Theodossia-Soula Pavlidou | Aristotle University of Thessaloniki
Telephone conversation is one of the most common forms of communication in contemporary society. For the first time in human history, some people are spending as much time, if not more, talking on the telephone as they are on face-to-face conversations. The aims of this book are: to bring together in one volume research on telephone conversations in different languages, to compare and contrast people’s methods of handling telephone conversational tasks in different communities, and to explore the relationship between telephone conversational practice and cultural settings. The papers are based on first-hand, naturally-occurring data obtained from a variety of languages, including Chinese, Dutch, English, French, German, Greek, Japanese, Korean, and Persian. Theoretical and methodological issues pertaining to research on telephone conversations are discussed.
[Pragmatics & Beyond New Series, 101] 2002. x, 295 pp.
Publishing status: Available
© John Benjamins Publishing Company
Table of Contents
Notes on the contributors | p. vii
Acknowledgments | p. ix
Studying telephone calls: Beginnings,developments,and perspectivesK.K. Luke and Theodossia-Soula Pavlidou | pp. 3–21
Part I. Opening telephone calls
Recognition and identification in Japanese and Korean telephone conversation openingsYong-Yae Park | pp. 25–47
On the telephone again! Telephone conversation openings in GreekMaria Sifianou | pp. 49–85
Telephone conversation openings in PersianCarmen Taleghani-Nikazm | pp. 87–109
Language choice in international telephone conversationsGitte Rasmussen and Johannes Wagner | pp. 111–131
Part II. Problem solving, topic management and closing
Reporting problems and offering assistance in Japanese business telephone conversationsLindsay Yotsukura | pp. 135–170
The initiation and introduction of first topics in Hong Kong telephone callsK.K. Luke | pp. 171–200
Moving towards closing: Greek telephone calls between familiarsTheodossia-Soula Pavlidou | pp. 201–229
Part III. Theoretical and methodological considerations
Comparing telephone call openings: Theoretical and methodological reflectionsPaul Ten Have | pp. 234–248
Reflections on research on telephone conversation: Issues of cross-cultural scope and scholarly exchange, interactional import and consequencesEmanuel A. Schegloff | pp. 249–281
Subject index | pp. 283–287
Name index | pp. 289–290
“[...] this is a first-class volume, representing an important contribution to the study of language in use, and to the contrastive study of telephone calls in particular. The editors should be credited for a very well edited volume not only on the level of style and format, but also of content, the overall coherence achieved by a commendable focus and extensive cross-referencing between papers. All contributions are well-written and comparatively easy to read, making the volume accessible to a wide range of audiences.”
Anne Barron, University of Bonn, Germany, on Linguist List 14.1666, June 2003
“The volume, which represents the state of the art in research in telephone interaction, adds a significant contribution to this line of inquiry and is of great value to those interested in language in action.”
Bingyun Li, Fujian Normal University, China, in Language, Vol 80:3 (2004)
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This list is based on CrossRef data as of 7 june 2023. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.
Main BIC Subject
Main BISAC Subject
LAN009000: LANGUAGE ARTS & DISCIPLINES / Linguistics / General
U.S. Library of Congress Control Number: 2002071168 | Marc record