Part of
Calling for Help: Language and social interaction in telephone helplinesEdited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 207–234
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 207–234
Constructing and negotiating advice in calls to a poison information center
Cited by
Cited by 10 other publications
Antaki, Charles & Steven Bloch
2020. Advising without personalising: how a helpline may satisfy callers without giving medical advice beyond its remit. Sociology of Health & Illness 42:5 ► pp. 1202 ff. 
Bateman, Amanda, Susan Danby & Justine Howard
2015. Using Conversation Analysis for Understanding Children’s Talk about Traumatic Events. In The Palgrave Handbook of Child Mental Health, ► pp. 402 ff.
Bloch, Steven & Charles Antaki
2022. How professionals deal with clients’ explicit objections to their advice. Discourse Studies 24:4 ► pp. 385 ff.
Bloch, Steven & Geraldine Leydon
2019. Conversation Analysis and Telephone Helplines for Health and Illness: A Narrative Review. Research on Language and Social Interaction 52:3 ► pp. 193 ff.
Márquez Reiter, Rosina
2019. Chapter 5. Navigating commercial constraints in a service call. In Technology Mediated Service Encounters [Pragmatics & Beyond New Series, 300], ► pp. 121 ff.
Osvaldsson, Karin, Daniel Persson-Thunqvist & Jakob Cromdal
2013. Comprehension checks, clarifications, and corrections in an emergency call with a nonnative speaker of Swedish. International Journal of Bilingualism 17:2 ► pp. 205 ff.
Park, Innhwa
2014. Stepwise advice negotiation in writing center peer tutoring. Language and Education 28:4 ► pp. 362 ff.
Pun, Jack & Qianwen Joyce Yu
2023. Sharing peer advice: A case study of Chinese patients’ narratives in an online support group for mental health. Language and Health 1:2 ► pp. 79 ff.
van Poppel, Lotte
2019. Anticipating Resistance to Health Advice: A Speech Act Perspective. Discourse Processes 56:3 ► pp. 256 ff.
[no author supplied]
This list is based on CrossRef data as of 10 april 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.