Article published in:
Calling for Help: Language and social interaction in telephone helplines
Edited by Carolyn Baker, Michael Emmison and Alan Firth
[Pragmatics & Beyond New Series 143] 2005
► pp. 287307
Cited by

Cited by 3 other publications

2013. English and Cantonese in a bilingual call centre in Hong Kong. World Englishes 32:4  pp. 521 ff. Crossref logo
Shaw, Rebecca & Celia Kitzinger
2007. Memory in Interaction: An Analysis of Repeat Calls to a Home Birth Helpline. Research on Language & Social Interaction 40:1  pp. 117 ff. Crossref logo
Xunfeng Xu, Yan Wang, Gail Forey & Lan Li
2010. Analyzing the Genre Structure of Chinese Call-Center Communication. Journal of Business and Technical Communication 24:4  pp. 445 ff. Crossref logo

This list is based on CrossRef data as of 29 november 2022. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.