Table of contents
List of figures and tables
Acknowledgementsxiii
1. Introduction
2. Communicating via networks I: A technical perspective
3. Communicating via networks II: A social perspective
4. Interpersonal relations I: The origins of politeness, face & facework
5. Interpersonal relations II: Putting (im)politeness in an integrative perspective
6. Prelude to the analysis: Gathering contextual factors
7. Analyzing online message boards I: Thread starts
8. Analyzing online message boards II: Thread interaction
9. Conclusion
Bibliography
Name index
Subject index