Part of
Technology Mediated Service Encounters
Edited by Pilar Garcés-Conejos Blitvich, Lucía Fernández-Amaya and María de la O Hernández-López
[Pragmatics & Beyond New Series 300] 2019
► pp. 199222
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Feng, Wei & Wei Ren
2019. “This is the destiny, darling”: Relational acts in Chinese management responses to online consumer reviews. Discourse, Context & Media 28  pp. 52 ff. DOI logo
Ren, Wei
2023. (Im)politeness in Online Consumer Reviews. In Advancing (Im)politeness Studies [Advances in (Im)politeness Studies, ],  pp. 167 ff. DOI logo
Zhang, Yi & Wei Ren
2022. ‘This is so skrrrrr’ – creative translanguaging by Chinese micro-blogging users. International Journal of Multilingualism 19:3  pp. 289 ff. DOI logo

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