Part of
The Discourse of Indirectness: Cues, voices and functions
Edited by Zohar Livnat, Pnina Shukrun-Nagar and Galia Hirsch
[Pragmatics & Beyond New Series 316] 2020
► pp. 143166
References
Atifi, Hassan, Nadia Gauducheau, and Michel Marcoccia
2012 “The Effectiveness of Professional Emails: Representations and Communicative Practices.” In Representations in Dialogue – Dialogue in Representations. Proceedings of the 13th Conference of the International Association for Dialogue Analysis, n Dialogue Analysis “Dialogue and Representation.” Montréal, Québec, Canada, April, 26–3, 2011, ed. by Alain Létourneau, and François Cooren, 67–82. Montréal: IADA.Google Scholar
2017 “Je devine que tu dois être surbookée: anticiper la multi-activité de ses interlocuteurs dans les courriels professionnels.” In Quand travailler, c’est s’organiser. La multi-activité à l’ère numérique., ed. by Alexandra Bidet, Caroline Datchary, and Gérald Gaglio, 169–183. Paris: Presses de l’Ecole des Mines. DOI logoGoogle Scholar
Atifi, Hassan, Sacha Mandelcwajg, and Michel Marcoccia
2011 “The Co-operative Principle and Computer-Mediated Communication: the Maxim of Quantity in Newsgroup Discussions.” Language Sciences 33 (2): 330–340. DOI logoGoogle Scholar
Biesenbach-Lucas, Sigrun
2006 “Making Requests in Email: Do Cyber-Consultations Entail Directness? Toward Conventions in a New Medium.” Pragmatics and Language Learning 11: 81–107.Google Scholar
Blum-Kulka, Soshana
1987 “Indirectness and Politeness in Requests: Same or Different.” Journal of Pragmatics 11 (2): 131–146. DOI logoGoogle Scholar
Blum-Kulka, Soshana, and Elite Olshtain
1984 “Requests and Apologies: A Cross-Cultural Study of Speech Act Realization Patterns (CCSARP).” Applied Linguistics 5 (3): 196–213. DOI logoGoogle Scholar
Blum-Kulka, Soshana, Juliane House, and Gabriele Kasper
1989Cross-cultural Pragmatics: Requests and Apologies. Norwood: NJ, Alblex.Google Scholar
Brown, Penelope, and Stephen C. Levinson
1987Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Carvalho, Vitor R., and William W. Cohen
2005 “On the Collective Classification of Email Speech Acts.” In Proceedings of the 28th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval , 345–352. New York: ACM.
Chen, Yuan Shan
2015 “Developing Chinese EFL learners’ Email Literacy through Requests to Faculty.” Journal of Pragmatics 75: 131–149. DOI logoGoogle Scholar
Cho, Thomas
2010 “Linguistic Features of Electronic Mail in the Workplace: A Comparison with Memoranda.” Language@Internet 7, 3. [URL] (April 2020).Google Scholar
Clark, Herbert H., and Dale H. Schunk
1980 “Polite Responses to Polite Requests.” Cognition 8: 111–143. DOI logoGoogle Scholar
Crystal, David
2001Language and the Internet. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
De Felice, Rachele, Jeannique Darby, Anthony Fisher, and David Peplow
2013 “A Classification Scheme for Annotating Speech Acts in a Business Email Corpus.” ICAME Journal 37: 71–105.Google Scholar
Derks, Daantje, Agneta H. Fischer, and Arjan E.R. Bos
2008 “The Role of Emotion in Computer-Mediated Communication: A Review.” Computers in Human Behavior 24(3): 766–785. DOI logoGoogle Scholar
Dürscheid, Christa, and Carmen Frehner
2013 “Email Communication.” In Pragmatics of Computer-Mediated Communication, ed. by Susan C. Herring, Dieter Stein, and Tuija Virtanen, 35–54. Berlin: Mouton De Gruyter. DOI logoGoogle Scholar
Duthler, Kirk W.
2006 “The Politeness of Requests Made via Email and Voicemail: Support for the Hyperpersonal Model.” Journal of Computer-Mediated Communication 11 (2): 500–521. DOI logoGoogle Scholar
Gains, Jonathan
1999 “Electronic Mail A New Style of Communication or Just a New Medium?: An Investigation into the Text Features of Email.” English for Specific Purposes 18 (1): 81–101. DOI logoGoogle Scholar
Gauducheau, Nadia
2012 “L’expérience du courriel en situation professionnelle: représentations de l’activité, jugements et affects.” Activités 9 (2): 88–111.Google Scholar
Gauducheau, Nadia, and Michel Marcoccia
2011 “Le soutien social dans les forums de discussion Internet: réalisations interactionnelles et contrat de communication.” In Psychologie sociale, communication et langage. De la conception aux applications, ed. by Philippe Castel, Edith Salès-Wuillemin, and Marie-Françoise Lacassagne, 349–368. Bruxelles: De Boeck Editions.Google Scholar
Goffman, Erving
1959The Presentation of Self in Everyday Life. New York: Anchor Books.Google Scholar
Harrison, Sandra, and Diane Allton
2013 “Apologies in Email Discussions.” In Pragmatics of Computer-Mediated Communication, ed. by Susan C. Herring, Dieter Stein, and Tuija Virtanen, 315–338. Berlin: Mouton De Gruyter. DOI logoGoogle Scholar
Hassel, Lewis, and Margaret Christensen
1996 “Indirect Speech Acts and their Use in Three Channels of Communication .” In Proceedings of the First International Workshop on Communication Modeling, ed. by Frank Dignum, Jan Dietz, and Egon Verharen, 1–14. Tilburg, The Netherlands: Springer Verlag.Google Scholar
Herring, Susan C.
2001 “Computer-Mediated Discourse.” In The Handbook of Discourse Analysis, ed. by Deborah Schiffrin, Deborah Tannen, and Heidi E. Hamilton, 612634. Oxford: Blackwell Publishers.Google Scholar
Herring, S. C.
2004 “Computer-Mediated Discourse Analysis: An Approach to Researching Online Communities.” In Designing for Virtual Communities in the Service of Learning, ed. by Sasha Barab, Rob Kling, and James H. Gray, 338–376. Cambridge/New York: Cambridge University Press. DOI logoGoogle Scholar
Ho, V. Chung Kwong
2011 “A discourse-Based Study of Three Communities of Practice: How Members Maintain a Harmonious Relationship while Threatening each other’s Face via Email.” Discourse Studies 13 (3): 299–326. DOI logoGoogle Scholar
Holmes, Janet
2006Gendered Talk at Work. Oxford: Blackwell. DOI logoGoogle Scholar
Hutchby, Ian
(2001) Conversation and Technology. From the telephone to the internet. Cambridge: Polity Press.Google Scholar
Iedema, Rick
2003Discourses of Post-Bureaucratic Organization. Amsterdam/Philadelphia: John Benjamins. DOI logoGoogle Scholar
Kerbrat-Orecchioni, Catherine
1997 “Le traitement des actes de langage en analyse des conversations: l’exemple du remerciement.” In Dialogue Analysis: Units, Relations and Strategies beyond the Sentence. Contributions in Honour of Sorin Stati’s 65th Birthday, ed. by E. Weigand, 129–143. Tübingen: Niemeyer. DOI logoGoogle Scholar
Kerbrat-Orecchioni, C.
2001Les actes de langage dans le discours: théorie et fonctionnement. Paris: Nathan.Google Scholar
Kruger, Justin, Nicholas Epley, Jason Parker, and Ng Zhi-Wen
2005“Egocentrism over E-mail: Can We Communicate as Well as We Think? Journal of Personality and Social Psychology 89: 925–936. DOI logoGoogle Scholar
Lakoff, Robin T.
2009 “Conversational Logic.” In Key Notions for Pragmatics, ed. by Jef Verschueren, and Jan-Ola Östman, 102–113. Amsterdam/Philadelphia: John Benjamins. DOI logoGoogle Scholar
Lampert, Andrew, Robert Dale, and Cecile Paris
2010 “Detecting Emails Containing Requests for Action.” In Proceedings of Human Language Technologies: The 2010 Annual Conference of the North American Chapter of the Association for Computational Linguistics (HLTNAACL) , 984–992.
Leech, Geoffrey
1983Principles of Pragmatics. London/New York: Longman.Google Scholar
Leopold, Lisa
2015 “Request Strategies in Professional E-mail Correspondence: Insights from the United States Workplace.” TESL Canada Journal 32 (5): 1–29. DOI logoGoogle Scholar
Lewkowicz, Myriam, and Julien Laflaquière
2017 “Les messages électroniques face à la multi-activité: des pistes de reconception.” In Quand travailler, c’est s’organiser. La multi-activité à l’ère numérique., ed. by Alexandra Bidet, Caroline Datchary, and Gérald Gaglio, 153–167. Paris: Presses de l’Ecole des Mines. DOI logoGoogle Scholar
Livnat, Zohar, and Gonen Dori-Haconen
2013 “The Effect of Irony in Radio Talk-Back Programs in Israel.” In The Pragmatics of Political Discourse: Explorations across cultures, ed. by Anita Fetzer, 193–217. Amsterdam/Philadelphia: John Benjamins. DOI logoGoogle Scholar
Manno, Giuseppe
1999 “Le remerciement prospectif, ou la condensation de l’échange directif. Pour une conception plus dialogale des actes de discours.” Cahiers Ferdinand de Saussure 52: 203–235.Google Scholar
2002 “La politesse et l’indirection: un essai de synthèse.” Langage et société 100: 5–47. DOI logoGoogle Scholar
Marcoccia, Michel
2016Analyser la communication numérique écrite. Malakoff: Armand Colin. DOI logoGoogle Scholar
Mullany, Louise
2007Gendered Discourse in the Professional Workplace. Basingstoke: Palgrave Macmillan UK. DOI logoGoogle Scholar
Mumby, Dennis, and R. Clair
1997 “Organizational Discourse.” In Discourse as Structure and Process: Discourse Studies 2 – A Multidisciplinary Introduction, ed. by Teun A. van Dijk, 181–205. London: Sage.Google Scholar
Newlands, Alison, Anne H. Anderson, and Jim Mullin
2003 “Adapting Communicative Strategies to Computer Mediated Communication: An Analysis of Task Performance and Dialogue Structure.” Applied Cognitive Psychology 17 (3): 325–348. DOI logoGoogle Scholar
Panckhurst, Rachel
1999 “Analyse linguistique assistée par ordinateur du courriel.” In Internet, communication et langue française, ed. by Jacques Anis, 55–70. Paris: Hermès Science.Google Scholar
Saito, Junko, and Haruko Minegishi Cook
(2017) “Directives in Workplace Discourse.” In The Routledge Handbook of Language in the Workplace, ed. by Bernadette Vine, 203–215. New York: Routledge. DOI logoGoogle Scholar
Searle, John
1969Speech Acts: An Essay in the Philosophy of Language. Cambridge, England: Cambridge University Press. DOI logoGoogle Scholar
1975 “Indirect Speech Acts.” In Syntax and Semantics Vol. 3: Speech Acts, ed. by Peter Cole, and Jerry L. Morgan, 59–82. New York: Academic Press.Google Scholar
1979Expression and Meaning: Studies in the Theory of Speech Acts. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Smith, Lisa A.
2002Business E-Mail: How to Make it Professional and Effective. San Anselmo, CA: Writing & Editing at Work.Google Scholar
Sperber, Dan, and Deirdre Wilson
1986Relevance: Communication and Cognition. Oxford: Basil Blackwell.Google Scholar
Sproull, Lee, and Sara Kiesler, S.
1986 “Reducing Social Context Cues: Electronic Mail in Organizational Communication.” Management Science 32 (11): 1492–1512. DOI logoGoogle Scholar
Watzlawick, P., Janet B. Bavelas, and Don D. Jackson
1967Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies, and Paradoxes. New York: Norton.Google Scholar
Weizman, Elda
2008Positioning in Media Dialogue. Amsterdam/Philadelphia: John Benjamins. DOI logoGoogle Scholar
Yus, Francesco
2011Cyberpragmatics: Internet-Mediated Communication in Context. Amsterdam /Philadelphia: John Benjamins. DOI logoGoogle Scholar
Cited by

Cited by 2 other publications

Merzouki, Hocine, Nada Matta & Hassan Atifi
2022. Competency Detection from Interactions Within Communities of Practice. SN Computer Science 3:1 DOI logo
Merzouki, Hocine, Nada Matta & Hassan Atifi
2023. 2023 IEEE International Conference on Systems, Man, and Cybernetics (SMC),  pp. 4885 ff. DOI logo

This list is based on CrossRef data as of 27 march 2024. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.