María de la O Hernández-López

María de la O Hernández-López

ORCID iD
ORCID logoorcid.org/0000-0001-5470-1070

is author/editor of the following title:

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Technology Mediated Service Encounters
Edited by Pilar Garcés-Conejos Blitvich, Lucía Fernández-Amaya and María de la O Hernández-López
[Pragmatics & Beyond New Series, 300]  2019.  xi, 247 pp.

is author of the following articles:

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Hernández-López, María de la O. 2022. “When travellers’ expectations are not met”. Journal of Language Aggression and Conflict  10:2, 241–268
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Garcés-Conejos Blitvich, Pilar, Lucía Fernández-Amaya and María de la O Hernández-López. 2019. “An introduction to technology mediated service encounters”. In Technology Mediated Service Encounters, 1–14
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Hernández-López, María de la O. 2019. “What makes a positive experience?”. Pragmatics and Society  10:2, 177–204
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Hernández-López, María de la O.  “Millennial identity work in BlablaCar online reviews”. In Pragmatics: Online-First Articles,