Yuling Pan
List of John Benjamins publications for which Yuling Pan plays a role.
Articles
2011 Cantonese politeness in the interviewing setting Institutional Politeness in (South) East Asia, Bargiela, Francesca and Dániel Z. Kádár (eds.), pp. 10–33 | Article
This paper aims to use Cantonese interview data to explore how (im)politeness is used as a discursive strategy and resource to attend to the perceived interactional goal and power relationship in the interview setting. It adopts a situation-oriented and ethnography-driven approach to study… read more
2011 Epilogue Institutional Politeness in (South) East Asia, Bargiela, Francesca and Dániel Z. Kádár (eds.), pp. 97–102 | Article
2000 Facework in Chinese service encounters Journal of Asian Pacific Communication 10:1, pp. 25–61 | Article
This study investigates politeness phenomena in Chinese service encounters, contrasting the use of facework in two types of service encounters: state-run vs. privately-owned stores. I argue that politeness is a dynamic process, which involves participants’ perception of a social setting and the… read more