Wendy Diepstraten
List of John Benjamins publications for which Wendy Diepstraten plays a role.
Article
2001. Consumers iews on text characteristics of product recall notices. The Pragmatics of Crisis, Jacobs, Geert and Luuk Van Waes (eds.), pp. 258–271
Consumers who have suffered as a result of a product defect can claim compensation from the producer. By placing a product recall notice, producers can reduce their liability. Ideally, such a notice should protect the image of the company as well as warn consumers. The problem is that a clear… read more | Article