Helen Spencer-Oatey

Helen Spencer-Oatey

is editor/board member of the following journal:

is author of the following articles:

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Chan, Stanley Kam-Chung, Michael Bond, Helen Spencer-Oatey and Mildred A. Rojo-Laurilla. 2004. “Culture and rapport promotion in service encounters”. Journal of Asian Pacific Communication 14:2, 245–260
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Spencer-Oatey, Helen and Jianyu Xing. 2004. “Rapport management problems in Chinese-British business interactions”. In Multilingual Communication, 197–221
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Spencer-Oatey, Helen and Patrick Ng. 2001. “Reconsidering Chinese modesty”. Journal of Asian Pacific Communication 11:2, 181–201