Helen Spencer-Oatey
List of John Benjamins publications for which Helen Spencer-Oatey plays a role.
Journal
ISSN 2214-3157 | E-ISSN 2214-3165
2021 Metapragmatic comments on relating across cultures: Korean students’ uncertainties over relating to UK academics Pragmatics 31:2, pp. 198–224 | Article
This paper analyses postings made by student applicants on Korean online communities about how best to handle interactions with potential future PhD supervisors at UK universities. The questions they posed reveal the lack of relevant contextual information they experienced, especially around the… read more
2014 Conceptualizing mindfulness–mindlessness in intercultural interaction International Journal of Language and Culture 1:1, pp. 75–97 | Article
The concept of ‘mindfulness’ is increasingly used in the intercultural literature and yet so far it is largely just a heterogeneous construct with underspecified theoretical content. In this paper we draw on multidisciplinary perspectives to address this shortcoming and develop an integrated… read more
2004 Culture and rapport promotion in service encounters: Protecting the ties that bind Journal of Asian Pacific Communication 14:2, pp. 245–260 | Article
The present study aimed at investigating possible cultural effects on the perceived importance of interactional concerns in service encounters. Individual values were examined to establish an explanatory framework for any effects that might emerge. Hong Kong Chinese and Filipinos participated in… read more
2004 Rapport management problems in Chinese-British business interactions: A case study Multilingual Communication, House, Juliane and Jochen Rehbein (eds.), pp. 197–221 | Article
2001 Reconsidering Chinese modesty: Hong Kong and mainland Chinese evaluative judgements of compliment responses Journal of Asian Pacific Communication 11:2, pp. 181–201 | Article
Compliments are usually intended to have a positive effect on interpersonal relations, yet for the outcome actually to be positive, both the compliment and the compliment response need to be handled appropriately. This paper focuses on different types of compliment responses, and explores Chinese… read more