Leigh Harrington
List of John Benjamins publications for which Leigh Harrington plays a role.
Articles
2022 Narrative practices in debt collection encounters Narratives as Social Practice in Organisational Contexts, Van De Mieroop, Dorien, Jonathan Clifton and Stephanie Schnurr (eds.), pp. 173–195 | Article
Drawing on a corpus of 100 authentic telephone-mediated interactions from a British credit union, this paper is the first to examine narrative practices in debt collection encounters. It demonstrates that the credit union’s debt collector routinely invites and supports indebted individuals’… read more
2020 Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approach Politeness in Professional Contexts, Archer, Dawn, Karen Grainger and Piotr Jagodziński (eds.), pp. 25–54 | Chapter