Leigh Harrington

List of John Benjamins publications for which Leigh Harrington plays a role.

Articles

Harrington, Leigh 2022 Narrative practices in debt collection encountersNarratives as Social Practice in Organisational Contexts, Van De Mieroop, Dorien, Jonathan Clifton and Stephanie Schnurr (eds.), pp. 173–195 | Article
Drawing on a corpus of 100 authentic telephone-mediated interactions from a British credit union, this paper is the first to examine narrative practices in debt collection encounters. It demonstrates that the credit union’s debt collector routinely invites and supports indebted individuals’… read more
Emerson, Tristan, Leigh Harrington, Louise Mullany, Sarah Atkins, Dick Churchill, Rachel Winter and Rakesh Patel 2020 Chapter 2. Learning to manage rapport in GP trainee encounters: A discursive politeness approachPoliteness in Professional Contexts, Archer, Dawn, Karen Grainger and Piotr Jagodziński (eds.), pp. 25–54 | Chapter