Joyce Epstein
List of John Benjamins publications for which Joyce Epstein plays a role.
Article
1981 Informing the elderly Information Design Journal 2:3/4, pp. 215–235 | Article
This paper reports an investigation into the provision of information on social benefits and sevices to the elderly. It was found that most agencies rely heavily on leaflets. A selection of these were evaluated and most were found to be difficult, dull and confusing; a survey of elderly people… read more