Louis Rosenfeld is one of the world’s leading and bestknown information architects. If he initially earned his reputation from his best-selling book, Information Architecture for the World Wide Web, and his first company, Argus Associates, he has maintained it through his newest venture, Rosenfeld… read more
Eric Kavanagh, a professor of information design at the École des arts visuels at Laval University in Québec City, Canada, represents a new generation of information design researchers. Although young, he begins his academic career with a decade of practical experience behind him, and, therefore… read more
This paper presents a case for a genre-based approach to research into online communication. Questions about the appropriateness and extensiveness of research-based guidelines for communicating online exist. These questions include the appropriateness of transferring guidelines from research on… read more