Xin Zhao
List of John Benjamins publications for which Xin Zhao plays a role.
2024 A politeness-theoretic approach to mitigated disagreements in online radio medical consultations Pragmatics and Society 15:5, pp. 732–754 | Article
In medical settings, disagreement between doctors and patients frequently occurs, and it is considered a potential trigger to elicit conflicts. Hence, the point of departure for this study is the widely accepted view that these kinds of “face-threatening” and “dispreferred” acts need to be… read more
2024 I am a doctor in your shoes: The empathic strategies employed by Chinese doctors during text-based online medical consultations Pragmatics and Society: Online-First Articles | Article
The ability to be empathic with the emotionally-charged personal accounts of patients in a medical consultation is an essential attribute of a qualified doctor. However, there is a lack of empirical research on how empathy is interactionally achieved by Chinese doctors in text-based online… read more
2023 If I testify about others, my testimony is valid: A study of other-justified discourses in Chinese online medical crowdfunding Pragmatics 33:4, pp. 641–662 | Article
While trustworthiness has been found to exert a vital influence on the success of an online medical crowdfunding (Ba et al. 2021), scarce studies have investigated the concepts and culture of trust in Eastern scenarios like China (Wang 2020). This is the first study aiming to discursively… read more
2022 Trust me, trust my words: Trustworthiness construction in Chinese online medical crowd-funding discourses Pragmatics and Society 13:4, pp. 703–724 | Article
As modern Internet technology advances, some online medicare donation services in China have become available as a new way for the public to respond with financial assistance. This paper aims at identifying, describing, and analyzing the linguistic features of Chinese online medical… read more