Yihang Wang
List of John Benjamins publications for which Yihang Wang plays a role.
Articles
2024 “It’s nothing serious, take it easy”: Chinese doctors’ emotion-regulating discourses on the online medical consultation websites Pragmatics: Online-First Articles | Article
Prior studies have focused on the prevalence, causes and impacts of patients’ negative emotions during doctor-patient communication. However, to date, there is a paucity of research focusing on doctors’ emotion-regulating strategies and their effects on online medical consultation (OMC). In this… read more
2024 I am a doctor in your shoes: The empathic strategies employed by Chinese doctors during text-based online medical consultations Pragmatics and Society: Online-First Articles | Article
The ability to be empathic with the emotionally-charged personal accounts of patients in a medical consultation is an essential attribute of a qualified doctor. However, there is a lack of empirical research on how empathy is interactionally achieved by Chinese doctors in text-based online… read more