Dealing with missing participants in the opening phases of a videoconference
The paper explores the social interaction that takes place during the initial phases of videoconferences. The
focus is on the problem of absent participants, which is often considered a reason for delaying the official beginning of the
meeting. One of the resources that the participants have is to reach the absent participant by cellphone. We observed a recurrent
pattern of action whereby one of the participants disengages from the video meeting to reach the missing person by phone. This
negotiation process moves through four steps: (1) the detection of the problem, (2) the offer to call the missing person by one
participant, (3) the acceptance of this offer by the moderator, and (4) the temporary absence of the participant from the video
meeting to make the phone call. Our data concern videoconferencing in the context of international teacher training in German as a
foreign language (LEELU project,
https://www.leelu.eu/english/).
Article outline
- 1.Introduction
- 2.Literature review
- 3.Data collection and design
- 4.How to disengage from the meeting to call a missing participant
- 4.1Offering to call the missing participant
- 4.2Offering to call the missing participant, 2
- 4.3Dealing with an incoming call during the meeting
- 5.How to re-engage in the meeting
- 5.1Re-entering the meeting
- 5.2Re-entering the meeting, 2
- 5.3Coming back to the meeting with a report (of the call)
- 6.Conclusion
- Acknowledgements
- Notes
-
References
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