Part of
Syntax and Lexis in Conversation: Studies on the use of linguistic resources in talk-in-interactionEdited by Auli Hakulinen and Margret Selting
[Studies in Discourse and Grammar 17] 2005
► pp. 209–230
Edited by Auli Hakulinen and Margret Selting
[Studies in Discourse and Grammar 17] 2005
► pp. 209–230
Language as social action
A study of how senior citizens request assistance with practical tasks in the Swedish home help service
Cited by (102)
Cited by 102 other publications
Alshammari, Bandar & Michael Haugh
2024. Troubles-Complaints and the Overall Structural Organization of Troubles-Remedy Sequences. Research on Language and Social Interaction 57:2 ► pp. 215 ff. 
Arnold, Lynnette
2024. Living Together Across Borders,
Hoffmann, Sabine & Giolo Fele
2024. Dealing with missing participants in the opening phases of a videoconference. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) 34:3 ► pp. 393 ff.
Svensson, Hanna
2024. Requesting another to taste: Passing food and the distribution of agency in the organization of bodily trajectories. Discourse Studies
Tisserand, Lucien, Brooke Stephenson, Heike Baldauf-Quilliatre, Mathieu Lefort & Frédéric Armetta
2024. Unraveling the thread: understanding and addressing sequential failures in human-robot interaction. Frontiers in Robotics and AI 11
Bolden, Galina B.
2023. Chapter 2. Repetitional responses to polar questions in Russian conversation. In Responding to Polar Questions across Languages and Contexts [Studies in Language and Social Interaction, 35], ► pp. 40 ff.
Bolden, Galina B., John Heritage & Marja-Leena Sorjonen
2023. Chapter 1. Introduction. In Responding to Polar Questions across Languages and Contexts [Studies in Language and Social Interaction, 35], ► pp. 1 ff.
González-Martínez, Esther
2023. « Faire du coude » avec un énoncé « il y a x » : inciter à l’action et recruter une personne responsable d’agir en milieu hospitalier. Langage et société N° 179:2 ► pp. 111 ff.
Horlacher, Anne-Sylvie & Simona Pekarek Doehler
2023. Requêtes et gestion de l’expertise en contexte institutionnel : l’accomplissement multimodal des demandes de révision dans les salons de coiffure. Langage et société N° 179:2 ► pp. 59 ff.
Isosävi, Johanna
2023. Finnish and French public signs from commercial premises during the
Covid-19 pandemic. Pragmatics and Society 14:2 ► pp. 306 ff.
Killmer, Helene, Jan Svennevig & Suzanne Beeke
2023. Requests to children by parents with aphasia. Aphasiology 37:9 ► pp. 1363 ff.
Kuroshima, Satomi
2023. When a request turn is segmented: Managing the deontic authority via early compliance. Discourse Studies 25:1 ► pp. 114 ff.
Lin, Yu-Han
2023. ‘Where are you going?’. Journal of Interactional Research in Communication Disorders 14:2 ► pp. 241 ff.
Nascimento, Thiago Da Cunha & Dagmar Barth-Weingarten
2023. Linguística Interacional. Revista Linguagem em Foco 15:1 ► pp. 274 ff.
Oloff, Florence
2023. « Maintenant tout a disparu » : les requêtes indirectes déclaratives dans la formation numérique pour adultes. Langage et société N° 179:2 ► pp. 83 ff.
Orthaber, Sara
2023. Routine Calls for Information and Request Emails. In (Im)politeness at a Slovenian Call Centre [Advances in (Im)politeness Studies, ], ► pp. 97 ff.
Rautiainen, Iira, Pentti Haddington & Antti Kamunen
2023. Nudging Questions as Devices for Prompting Courses of Action and Negotiating Deontic (A)symmetry in UN Military Observer Training. In Complexity of Interaction, ► pp. 217 ff.
Rygg, Kristin & Stine Hulleberg Johansen
2023. When the Norwegian ‘politeness marker’ vennligst becomes impolite. Journal of Politeness Research 19:2 ► pp. 439 ff.
Horlacher, Anne-Sylvie
2022. Negative Requests Within Hair Salons: Grammar and Embodiment in Action Formation. Frontiers in Psychology 12
NAKAGAWA, Atsushi
2022. Conversation Analysis of Calls in Long-distance Caregiving. Japanese Sociological Review 73:2 ► pp. 136 ff.
van der Ploeg, Mara, Annerose Willemsen, Louisa Richter, Merel Keijzer & Tom Koole
2022. Requests for assistance in the third-age language classroom. Classroom Discourse 13:4 ► pp. 386 ff.
Velea, Adina Ioana
2022. Imperatives and commitments in Romanian academic meeting interactions. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) ► pp. 545 ff.
Fox, Barbara A. & Trine Heinemann
2021. Are They Requests? An Exploration of Declaratives of Trouble in Service Encounters. Research on Language and Social Interaction 54:1 ► pp. 20 ff.
Guo, Hui & Yaxin Wu
2021. Inference-embedded yes/no interrogatives in Mandarin Chinese conversation. East Asian Pragmatics 6:2
Harjunpää, Katariina
2021. Brokering co-participants’ volition in request and offer sequences. In Intersubjectivity in Action [Pragmatics & Beyond New Series, 326], ► pp. 135 ff.
Pichonnaz, David, Liliane Staffoni, Camille Greppin-Bécherraz, Isabelle Menia-Knutti & Veronika Schoeb
2021. “You Should Maybe Work Together a Little Bit”: Formulating Requests in Interprofessional Interactions. Qualitative Health Research 31:6 ► pp. 1094 ff.
Betz, Emma, Carmen Taleghani-Nikazm & Peter Golato
2020. Chapter 1. Mobilizing others. In Mobilizing Others [Studies in Language and Social Interaction, 33], ► pp. 1 ff.
Golato, Peter
2020. Chapter 4. Recruitments in French. In Mobilizing Others [Studies in Language and Social Interaction, 33], ► pp. 83 ff.
Humă, Bogdana & Elizabeth Stokoe
2020. The Anatomy of First-Time and Subsequent Business-to-Business “Cold” Calls. Research on Language and Social Interaction 53:2 ► pp. 271 ff.
Humă, Bogdana & Elizabeth Stokoe
2023. Resistance in Business-to-Business “Cold” Sales Calls. Journal of Language and Social Psychology 42:5-6 ► pp. 630 ff.
Kim, Stephanie Hyeri & Mary Shin Kim
2020. Chapter 2. Requesting here-and-now actions with two imperative formats in Korean interaction. In Mobilizing Others [Studies in Language and Social Interaction, 33], ► pp. 19 ff.
Liu, Shu
2020. Displaying entitlement. East Asian Pragmatics 5:3 ► pp. 345 ff.
Mondada, Lorenza, Julia Bänninger, Sofian A Bouaouina, Guillaume Gauthier, Philipp Hänggi, Mizuki Koda, Hanna Svensson & Burak S Tekin
2020. Doing paying during the Covid-19 pandemic. Discourse Studies 22:6 ► pp. 720 ff.
Risberg, Jonas & Gustav Lymer
2020. Requests and know-how questions: Initiating instruction in workplace interaction. Discourse Studies 22:6 ► pp. 753 ff.
Robinson, Jeffrey D.
2020. One Type of Polar, Information-Seeking Question and Its Stance of Probability: Implications for the Preference for Agreement. Research on Language and Social Interaction 53:4 ► pp. 425 ff.
Trott, Sean & Federico Rossano
2020. The Role of Entitlement in Formatting Preferences Across Requesters and Recipients. Discourse Processes 57:7 ► pp. 551 ff.
Urbanik, Paweł
2020. Getting others to share goods in Polish and Norwegian: Material and moral anchors for request conventions. Intercultural Pragmatics 17:2 ► pp. 177 ff.
Bolden, Galina B., Beth Angell & Alexa Hepburn
2019. How clients solicit medication changes in psychiatry. Sociology of Health & Illness 41:2 ► pp. 411 ff.
Jansson, Gunilla, Charlotta Plejert & Camilla Lindholm
2019. The social organization of assistance in multilingual interaction in Swedish residential care. Discourse Studies 21:1 ► pp. 67 ff.
Lindström, Jan, Catrin Norrby, Camilla Wide & Jenny Nilsson
2019. Task-Completing Assessments in Service Encounters. Research on Language and Social Interaction 52:2 ► pp. 85 ff.
Rudneva, Ekaterina
2019. How Russians pre-request and seek assistance: a study of interaction in two communities of practice. Russian Linguistics 43:2 ► pp. 127 ff.
Backhaus, Peter
2018. Reclaiming agency in resident–staff interaction: A case study from a Japanese eldercare facility. Discourse Studies 20:2 ► pp. 205 ff.
Flöck, Ilka & Ronald Geluykens
2018. Preference Organization and Cross-Cultural Variation in Request Responses: A Corpus-Based Comparison of British and American English. Corpus Pragmatics 2:1 ► pp. 57 ff.
Gagne, Christophe
2018. Indirectness and entitlement in product requests in British service encounters. Journal of Pragmatics 133 ► pp. 1 ff.
Harwood, Rowan H, Rebecca O’Brien, Sarah E Goldberg, Rebecca Allwood, Alison Pilnick, Suzanne Beeke, Louise Thomson, Megan Murray, Ruth Parry, Fiona Kearney, Bryn Baxendale, Kate Sartain & Justine Schneider
2018. A staff training intervention to improve communication between people living with dementia and health-care professionals in hospital: the VOICE mixed-methods development and evaluation study. Health Services and Delivery Research 6:41 ► pp. 1 ff.
Keevallik, Leelo
2018. Chapter 11. Making up one’s mind in second position. In Between Turn and Sequence [Studies in Language and Social Interaction, 31], ► pp. 315 ff.
Smoliak, Olga, Amanda Le Couteur & Christopher Quinn‐Nilas
2018. Issuing and Responding to Unusual Questions: A Conversation Analytic Account of Tom Andersen's Therapeutic Practice. Journal of Marital and Family Therapy 44:3 ► pp. 393 ff.
Stevanovic, Melisa
2018. Social deontics: A nano‐level approach to human power play. Journal for the Theory of Social Behaviour 48:3 ► pp. 369 ff.
Tuncer, Sylvaine & Christian Licoppe
2018. Open door environments as interactional resources to initiate unscheduled encounters in office organizations. Culture and Organization 24:1 ► pp. 11 ff.
Bolden, Galina
2017. Chapter 6. Requests for here-and-now actions in Russian conversation. In Imperative Turns at Talk [Studies in Language and Social Interaction, 30], ► pp. 175 ff.
Haugh, Michael
Haugh, Michael
2017. Chapter 13. Implicature and the inferential substrate. In Implicitness [Pragmatics & Beyond New Series, 276], ► pp. 281 ff.
Heinemann, Trine & Jakob Steensig
2017. Chapter 5. Three imperative action formats in Danish talk-in-interaction. In Imperative Turns at Talk [Studies in Language and Social Interaction, 30], ► pp. 139 ff.
Lindström, Jan, Camilla Lindholm, Catrin Norrby, Camilla Wide & Jenny Nilsson
2017. Chapter 10. Imperatives in Swedish medical consultations. In Imperative Turns at Talk [Studies in Language and Social Interaction, 30], ► pp. 299 ff.
Raevaara, Liisa
2017. Chapter 13. Adjusting the design of directives to the activity environment. In Imperative Turns at Talk [Studies in Language and Social Interaction, 30], ► pp. 381 ff.
Sterie, Anca-Cristina & Esther González-Martínez
2017. Newcomer Nurses’ Telephone Calls to Porters and Doctors: Inquiring and Reporting as Vehicles for Requests. In Interactional Competences in Institutional Settings, ► pp. 143 ff.
Fox, Barbara & Trine Heinemann
2016. Rethinking format: An examination of requests. Language in Society 45:4 ► pp. 499 ff.
González-Martínez, Esther, Vassiliki Markaki & Fanny Bovey
2016. « Demandes régime dernière minute » lors de conversations téléphoniques infirmière-diététicienne. In Langage et savoir-faire, ► pp. 85 ff.
González-Martínez, Esther & Cécile Petitjean
2016. Le rire cordial dans les demandes téléphoniques par de jeunes infirmières à l’hôpital. Activites 13:1
Houen, Sandy, Susan Danby, Ann Farrell & Karen Thorpe
2016. Creating Spaces for Children’s Agency: ‘I wonder…’ Formulations in Teacher–Child Interactions. International Journal of Early Childhood 48:3 ► pp. 259 ff.
Li, Li & Wen Ma
2016. Request sequence in Chinese public service calls. Discourse Studies 18:3 ► pp. 269 ff.
Mondada, Lorenza & Marja-Leena Sorjonen
2016. Making multiple requests in French and Finnish convenience stores. Language in Society 45:5 ► pp. 733 ff.
Márquez Reiter, Rosina, Kristina Ganchenko & Anna Charalambidou
2016. Requests and counters in Russian traffic police officer-citizen encounters. Pragmatics and Society 7:4 ► pp. 512 ff.
Solberg, Janne
Fox, Barbara
2015. On the notion of pre-request. Discourse Studies 17:1 ► pp. 41 ff.
Kushida, Shuya & Yuriko Yamakawa
2015. Fitting proposals to their sequential environment: a comparison of turn designs for proposing treatment in ongoing outpatient psychiatric consultations in Japan. Sociology of Health & Illness 37:4 ► pp. 522 ff.
Laury, Ritva, Marja Etelämäki & Elizabeth Couper-Kuhlen
2015. Introduction. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) ► pp. 435 ff.
Drew, Paul & Elizabeth Couper-Kuhlen
2014. Requesting – from speech act to recruitment. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 1 ff.
Goodwin, Marjorie Harness & Asta Cekaite
2014. Orchestrating directive trajectories in communicative projects in family interaction*. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 185 ff.
Kendrick, Kobin H. & Paul Drew
2014. The putative preference for offers over requests*. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 87 ff.
Kendrick, Kobin H. & Paul Drew
2016. Recruitment: Offers, Requests, and the Organization of Assistance in Interaction. Research on Language and Social Interaction 49:1 ► pp. 1 ff.
Mandelbaum, Jenny
2014. How to do things with requests. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 215 ff.
Maynard, Douglas W. & Matthew M. Hollander
2014. Asking to Speak to Another: A Skill for Soliciting Survey Participation. Research on Language and Social Interaction 47:1 ► pp. 28 ff.
Mondada, Lorenza
2014. Cooking instructions and the shaping of things in the kitchen. In Interacting with Objects, ► pp. 199 ff.
Mondada, Lorenza
2014. Instructions in the operating room: How the surgeon directs their assistant’s hands. Discourse Studies 16:2 ► pp. 131 ff.
Mondada, Lorenza
2017. Le défi de la multimodalité en interaction. Revue française de linguistique appliquée Vol. XXII:2 ► pp. 71 ff.
Mondada, Lorenza
2017. Chapter 3. Precision timing and timed embeddedness of imperatives in embodied courses of action. In Imperative Turns at Talk [Studies in Language and Social Interaction, 30], ► pp. 65 ff.
Raymond, Chase Wesley
2014. Negotiating entitlement to language: Calling 911 without English. Language in Society 43:1 ► pp. 33 ff.
Sorjonen, Marja-Leena & Liisa Raevaara
2014. On the grammatical form of requests at the convenience store. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 243 ff.
Speer, Susan A. & Elizabeth Stokoe
2014. Ethics in action: Consent‐gaining interactions and implications for research practice. British Journal of Social Psychology 53:1 ► pp. 54 ff.
Steensig, Jakob & Trine Heinemann
2014. The social and moral work of modal constructions in granting remote requests. In Requesting in Social Interaction [Studies in Language and Social Interaction, 26], ► pp. 145 ff.
Asmuß, Birte
2013. The emergence of symmetries and asymmetries in performance appraisal interviews: An interactional perspective. Economic and Industrial Democracy 34:3 ► pp. 553 ff.
Ekström, Mats, Anna Lindström & Susanna Karlsson
2013. Managing troubles-talk in the renegotiation of a loan contract. Discourse Studies 15:4 ► pp. 371 ff.
Englert, Christina K. & Agnes M. Engbersen
Larsen, Tine
2013. Dispatching Emergency Assistance: Callers' Claims of Entitlement and Call Takers' Decisions. Research on Language & Social Interaction 46:3 ► pp. 205 ff.
Nolen, Jason A & Douglas W Maynard
2013. Formulating the request for survey participation in relation to the interactional environment. Discourse Studies 15:2 ► pp. 205 ff.
Asmuß, Birte & Sae Oshima
2012. Negotiation of entitlement in proposal sequences. Discourse Studies 14:1 ► pp. 67 ff.
Keisanen, Tiina & Mirka Rauniomaa
2012. The Organization of Participation and Contingency in Prebeginnings of Request Sequences. Research on Language & Social Interaction 45:4 ► pp. 323 ff.
Rossi, Giovanni
2012. Bilateral and Unilateral Requests: The Use of Imperatives andMi X?Interrogatives in Italian. Discourse Processes 49:5 ► pp. 426 ff.
Rossi, Giovanni
2017. Chapter 4. Secondary and deviant uses of the imperative for requesting in Italian. In Imperative Turns at Talk [Studies in Language and Social Interaction, 30], ► pp. 103 ff.
Stevanovic, Melisa & Anssi Peräkylä
2012. Deontic Authority in Interaction: The Right to Announce, Propose, and Decide. Research on Language & Social Interaction 45:3 ► pp. 297 ff.
Stevanovic, Melisa & Anssi Peräkylä
2014. Three orders in the organization of human action: On the interface between knowledge, power, and emotion in interaction and social relations. Language in Society 43:2 ► pp. 185 ff.
Lee, Seung-Hee
2011. Managing Nongranting of Customers' Requests in Commercial Service Encounters. Research on Language & Social Interaction 44:2 ► pp. 109 ff.
Zinken, Jörg & Eva Ogiermann
2011. How to Propose an Action as Objectively Necessary: The Case of PolishTrzeba x(“One Needs tox”). Research on Language & Social Interaction 44:3 ► pp. 263 ff.
Zinken, Jörg & Eva Ogiermann
2013. Responsibility and Action: Invariants and Diversity in Requests for Objects in British English and Polish Interaction. Research on Language & Social Interaction 46:3 ► pp. 256 ff.
Couper-Kuhlen, Elizabeth
2010. Commentary on Stivers and Rossano: “Mobilizing Response”. Research on Language & Social Interaction 43:1 ► pp. 32 ff.
Maynard, Douglas W., Jeremy Freese & Nora Cate Schaeffer
2010. Calling for Participation. American Sociological Review 75:5 ► pp. 791 ff.
Lindström, Anna & Trine Heinemann
2009. Good Enough: Low-Grade Assessments in Caregiving Situations. Research on Language & Social Interaction 42:4 ► pp. 309 ff.
Curl, Traci S. & Paul Drew
2008. Contingency and Action: A Comparison of Two Forms of Requesting. Research on Language & Social Interaction 41:2 ► pp. 129 ff.
Steensig, Jakob & Paul Drew
2008. Introduction: questioning and affiliation/ disaffiliation in interaction. Discourse Studies 10:1 ► pp. 5 ff.
[no author supplied]
2012. References. In The Handbook of Conversation Analysis, ► pp. 741 ff.
[no author supplied]
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