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Address Variation in Sociocultural Context: Region, power and distance in Italian service encounters
Agnese Bresin
[Topics in Address Research 2] 2021
► pp. 121–137

Chapter 6
Regional variation

Article outline
  • 6.1Receiving tu, voi, and lei in the five regions of Italy
    • 6.1.1Receiving tu
    • 6.1.2Receiving voi
    • 6.1.3Receiving lei
    • 6.1.4Overview of receiving tu, voi, and lei
  • 6.2Giving tu, voi, and lei in the five regions of Italy
    • 6.2.1Giving tu
    • 6.2.2Giving voi
    • 6.2.3Giving lei
    • 6.2.4Overview of giving tu, voi, and lei
  • 6.3Qualitative data and discussion
    • 6.3.1Regional variation in reported use of voi
    • 6.3.2Relative ranking of tu and lei linked to non-reciprocity
      • 6.3.2.1Waiters addressing customers with tu in Lazio
      • 6.3.2.2Customers addressing waiters with tu in Umbria
  • 6.4Conclusions