Chapter 4
English and multilingual repertoires in healthcare
Communicative experiences of expatriate healthcare providers
in Windhoek
This chapter investigates the role of English in
the communicative practices among multilingual participants in
healthcare in Windhoek, Namibia, from the perspective of expatriate
healthcare practitioners working in the private sector. It provides
insights into the use of English in Namibia and informs about the
multilingual communicative resources and needs from the perspective
of healthcare providers (HCPs). The chapter illustrates that
expatriate multilingual HCPs, working in a multilingual context,
find the linguistic diversity at their workplace both challenging
and enriching. They experience the use of English and many other
languages to be an engagement that broadens their professional,
social, and cultural views and this ultimately results in improved
work relations and improved HCP-patient relationships.
Article outline
- 1.Introduction
- 2.The use of English and multilingual repertoires in
healthcare
- 3.Research design and methodology
- 4.Findings of the study
- 4.1Linguistic biographies and repertoires of HCPs in
Windhoek
- 4.2Knowledge and use of languages including English
- 4.3Sex, age, and employment history
- 4.4Age and place of language acquisition of HCPs in
Windhoek
- 4.5Language in the work place
- 4.6Linguistic and communicative practices established by HCPs to
facilitate the provision of quality healthcare
- 5.Summary and conclusion
-
Acknowledgements
-
Note
-
References
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Appendix