Interpreters’ reflexive coordination may promote different forms of mediation. Dialogic mediation, in particular, achieves promotion of active participation, displays sensitivity for the interlocutors’ interests and/or needs, and treats alternative perspectives as reciprocal enrichment. Drawing on a set of healthcare interactions involving Arabic-speaking patients in Italian services, this chapter discusses interpreting actions of mediators included in sequences of dialogic mediation, in particular: (1) promotional questions, which encourage the production of personal narratives and narratives of illness on the part of patients; (2) multi-part expansions, where patients’ stories are co-authored with mediators; (3) renditions as formulations, which focus on patients’ problems, emotions and cultural background and involve healthcare providers in the interactional narrative. Dialogic mediation can be considered a form of negentropic interpretation, in that it provides the opportunity to exercise and recognise personal agency and hybridise different cultural voices.
2023. The multiplicity and dynamics of the interpreter’s roles in mediating cultural differences: a qualitative inquiry based on an international collaborative teacher professional development programme. Language and Intercultural Communication 23:4 ► pp. 414 ff.
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