Chapter 4
Role-space in VRS and VRI
This chapter explores issues related to Video Relay Services
(VRS), a telephone access service for Deaf people and Video Remote
Interpreting (VRI). First there is a discussion of Deaf people and
specifically users of sign language and how they negotiate remote
communicative interactions (initially without direct access to audio-only
technologies such as the telephone). Similarities and differences between
VRS services for Deaf people and remote interpreted interactions (which can
involve signed and spoken or solely spoken language interlocutors) are then
explored.
The concept of role-space (Llewellyn-Jones and Lee 2014) is then introduced as a lens
through which these interactions can be analysed. A discussion of VRI
situations through the role-space dimensions of interaction management,
participant alignment and presentation of self is presented. Finally,
recommendations for factors to be considered to make VRI situations more
effective are presented.
Article outline
- Remote interactions: Specific issues involving signed languages and deaf people
- Signed languages and remote interactions
- Deaf peoples’ experiences with remote interactions
- Telephone relay services (TRS)
- Video relay services (VRS)
- Role-space as a framework for analysing interpreted interactions
- Descriptions of the axes
- Interaction management
- Participant alignment
- Presentation of self
- Application of role-space to VRI
- General issues relating to technology
- Interaction management
- Participant alignment
- Presentation of self
- Conclusion
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Notes
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References