Chapter 4
An information asymmetry framework for strategic translation
policy in multinational corporations
The size and scope of multinational corporations
in the globalized and interconnected modern economy has increased
the need for language services to facilitate a broad range of
cross-language communication. Much of the prior research on language
in international business has emphasized a metaphorical language
barrier and the concept of equivalence in translation, while failing
to recognize the strategic importance of translation and
interpreting. By contrast, this chapter emphasizes the role of
language service professionals in achieving corporate communication
goals. A framework is offered that links a firm’s response to
information asymmetry (to mitigate or maintain) and whether the
communication is internal to the firm or with an external party.
This two-dimensional approach implies four types of communication
goals, and we offer examples of how firms might achieve these goals.
The framework recognizes the value of translation and interpreting
in adopting strategic translation policies for operating in a
multilingual environment.
Article outline
- 1.Introduction
- 2.Multinational firms and information asymmetry
- 3.Language policy in multinational firms
- 4.The central role of translators and interpreters
- 5.A framework for strategic translation policy
- 6.Additional factors
- 7.Conclusion
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Notes
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References