10. Intercultural mediation: An answer to healthcare disparities?
Hans Verrept | Head of the Intercultural Mediation Unit, DG1, Federal Public Service of Public Health, Food Chain Security and Environment
In this article, the results of two evaluation studies of the intercultural mediation program in Belgian health care are presented. From the first study it became clear that the program led to an important increase in the quality of care if adequate use was made of the intercultural mediators’ services. In the second, many factors were found to hamper its efficiency and effectiveness. These were related to a lack of skills and knowledge, as well as certain attitudes, in health care providers and intercultural mediators. The results of both studies led to the development and implementation of a quality assurance and improvement program that should increase the efficiency, effectiveness and quality of the work of the intercultural mediators. This program is briefly described and its impact is discussed.
Qureshi, Adil, Hilda-Wara Revollo, Francisco Collazos, Jannat el Harrak, Cristina Visiers, María del Mar Ramos & Miguel Casas
2010. Intercultural mediation:. In Migration and Mental Health, ► pp. 245 ff.
Sturm, Gesine, Maya Nadig & Marie Rose Moro
2011. Current developments in French ethnopsychoanalysis. Transcultural Psychiatry 48:3 ► pp. 205 ff.
2020. Multilingualism and Interpreting Practices in South Africa: Pragmatic Challenges and Solutions. In Multilingual Healthcare [FOM-Edition, ], ► pp. 133 ff.
[no author supplied]
2010. Management, services and training. In Migration and Mental Health, ► pp. 231 ff.
This list is based on CrossRef data as of 19 may 2023. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers.
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