Chapter published in:Reading and Writing Public Documents
Edited by Daniël Janssen and Rob Neutelings
[Document Design Companion Series 1] 2001
► pp. 59–83
4. Optimizing public information brochures
Formative evaluation in document design processes
Various methods are available for the formative evaluation of public information brochures. An important objective of scholarly research in the field of document design is the development and validation of text evaluation methods. In this chapter, we describe two of our research projects in this area. Second, we describe the development of a text-focused evaluation method based on a functional analysis of brochures about laws and regulations. This approach appears to be particularly suited for detecting high-level deficiencies in brochures concerning, for instance, the macro-structure, navigational aids, and possible omissions in the information given.
Published online: 23 February 2001
Cited by 1 other publications
Herijgers, M.L.C. & Henk L.W. Pander Maat
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