Discourses of Post-Bureaucratic Organization

| The University of New South Wales
ISBN 9789027232052 (Eur) | EUR 95.00
ISBN 9781588114136 (USA) | USD 143.00
ISBN 9789027296481 | EUR 95.00 | USD 143.00
This book considers the discourses that come into play in organizational change. The book outlines the tensions that arise for people having to enact change, and analyzes the ways in which they position themselves in changing organizational environments. The book takes a social semiotic perspective on discourse, organization and change. Here, discourse encompasses not only the multi-modal resources that people mobilize in organizational (inter)action, but also the practices and transformative dynamics afforded by those resources. The organizational changes highlighted in the book revolve around three dimensions of work that are increasingly coming to the fore: participation, boundary-spanning and knowledging. These dimensions are explored through case studies, including a health planning project, an initiative to standardize work practices, and the tension between paper-based and IT-based reporting. The book addresses the relevance of this discourse perspective to organizational research more broadly, by investigating organization as a dynamic of ‘resemiotizations’.

Cover illustration by John Reid
[Document Design Companion Series, 5]  2003.  xiv, 234 pp.
Publishing status: Available
Table of Contents
“The book is likely to be of interest to scholars in both discourse studies and organization studies. In particular, it may be useful to those studying the ongoing transformation of Western mediacl institutions.”
“I think this book makes an exceptionally important contribution to research on organizational discourse in developing a discourse perspective on changes in the nature of organizing and organizations which Iedema identifies as 'post-bureaucratic' and others have referred to as for instance the 'new work order'. Iedema identifies these changes in organization as changes in the literacy demands placed on members of organizations, and especially in the new salience of what he calls 'textualization' as a facet of work in organizations. Workers in organizations are increasingly required to engage in participatory forms of interaction about their work which are defined as part of their work, and which ongoingly do the work of (re)organizing and so of (re)constituting organizations. They are required to produce accounts of their work for each other as well as for distant others which simultaneously reposition them as agents (reflexive and self-regulating workers) and in time and space (by mapping the local specificity of their work onto distal and decontextualized procedures). Iedema argues that close analysis of these forms of interaction in terms for instance of quite specific linguistic categories such as 'nominalization' can give insight into the processes of textualization and thus into this new facet of work in post-bureaucratic organizations and into the process of organizing itself. The argument is a complex one, with a number of loose ends, as well as repetitive reclycling, due in part I suspect to the book having been compiled from previously published papers. But Iedema makes a strong case that micro analysis of language (as well as other semiotic forms) has an important and essential place in organizational research which should and I think will attract a great deal of attention and interest.”
“[...] ably demonstrates how usefully linguistic research, allied with other disciplines, can contribute to the finding of solutions for many intractable social problems.”
Cited by

Cited by 88 other publications

Atifi, Hassan & Michel Marcoccia
2020.  In The Discourse of Indirectness [Pragmatics & Beyond New Series, 316],  pp. 145 ff. Crossref logo
Bager, Ann Starbæk & Martin Mølholm
2020. A Methodological Framework for Organizational Discourse Activism: an Ethics of Dispositif and Dialogue. Philosophy of Management 19:1  pp. 99 ff. Crossref logo
Baker, Paul, Costas Gabrielatos, Majid KhosraviNik, Michał Krzyżanowski, Tony McEnery & Ruth Wodak
2008. A useful methodological synergy? Combining critical discourse analysis and corpus linguistics to examine discourses of refugees and asylum seekers in the UK press. Discourse & Society 19:3  pp. 273 ff. Crossref logo
Becker, Franklin
2018.  In Building Performance Evaluation,  pp. 223 ff. Crossref logo
Bellè, Elisa, Anna Carreri & Francesco Miele
2015. Lavoro temporaneo e in/sicurezza lavorativa: un approccio discorsivo. STUDI ORGANIZZATIVI :1  pp. 97 ff. Crossref logo
Boud, David, Donna Rooney & Nicky Solomon
2009. Talking up learning at work: Cautionary tales in co‐opting everyday learning. International Journal of Lifelong Education 28:3  pp. 323 ff. Crossref logo
Boxenbaum, Eva, Candace Jones, Renate E. Meyer & Silviya Svejenova
2018. Towards an Articulation of the Material and Visual Turn in Organization Studies. Organization Studies 39:5-6  pp. 597 ff. Crossref logo
Campbell, Sarah & Celia Roberts
2007. Migration, ethnicity and competing discourses in the job interview: synthesizing the institutional and personal. Discourse & Society 18:3  pp. 243 ff. Crossref logo
Danielewicz-Betz, Anna
2016.  In Communicating in Digital Age Corporations,  pp. 139 ff. Crossref logo
Della Faille, Dimitri
2012. Éléments de polémique dans les manuels techniques d’assistance à la production de statistiques sociales pour le développement. Sociologie et sociétés 43:2  pp. 117 ff. Crossref logo
Dreyfus, Shoshana & Louisa Smith
2020. Understanding the meaning of support in the Australian disability context – an analysis of the term “support” in seven key documents. Social Semiotics  pp. 1 ff. Crossref logo
Drury, Helen
2018. Knowledge building. Australian Review of Applied Linguistics 41:2  pp. 157 ff. Crossref logo
Olav Eikeland, Iedema, Rick & Katherine Carroll
2011. The “clinalyst”. Journal of Organizational Change Management 24:2  pp. 175 ff. Crossref logo
Ellis, Nick & Michel Rod
2014.  In Field Guide to Case Study Research in Business-to-Business Marketing and Purchasing [Advances in Business Marketing and Purchasing, 21],  pp. 77 ff. Crossref logo
Ellis, Nick & Michel Rod
2014.  In Field Guide to Case Study Research in Business-to-business Marketing and Purchasing [Advances in Business Marketing and Purchasing, 21],  pp. 77 ff. Crossref logo
Fairclough, Norman
2005. Peripheral Vision. Organization Studies 26:6  pp. 915 ff. Crossref logo
Grønning, Terje
2017.  In Evolution of the Post-Bureaucratic Organization [Advances in Human Resources Management and Organizational Development, ],  pp. 105 ff. Crossref logo
Hamilton, Mary
2012. The effects of the literacy policy environment on local sites of learning. Language and Education 26:2  pp. 169 ff. Crossref logo
Hamilton, Mary
2016.  In Beyond Economic Interests,  pp. 3 ff. Crossref logo
Horsbøl, Anders
2010. Experts in political communication. Journal of Language and Politics 9:1  pp. 29 ff. Crossref logo
Hua, Zhu, Li Wei & Daria Jankowicz-Pytel
2019. Intercultural moments in translating and humanising the socio-legal system. Language and Intercultural Communication 19:6  pp. 488 ff. Crossref logo
Iedema, Rick
2004. The Challenges of Clinical Governance: ‘Informationalising’ as Socio-Technical Literacy. Health Information Management 33:4  pp. 109 ff. Crossref logo
Iedema, Rick
2007.  In The Discourse of Hospital Communication,  pp. 1 ff. Crossref logo
Iedema, Rick
2012.  In The Encyclopedia of Applied Linguistics, Crossref logo
Iedema, Rick, Christine Jorm, John Wakefield, Cherie Ryan & Ros Sorensen
2009. A New Structure of Attention?. Journal of Language and Social Psychology 28:2  pp. 139 ff. Crossref logo
Iedema, Rick, Carl Rhodes & Hermine Scheeres
2005. Presencing identity: organizational change and immaterial labor. Journal of Organizational Change Management 18:4  pp. 327 ff. Crossref logo
Iedema, Rick, Carl Rhodes & Hermine Scheeres
2006. Surveillance, Resistance, Observance: Exploring the Teleo-affective Volatility of Workplace Interaction. Organization Studies 27:8  pp. 1111 ff. Crossref logo
Iedema, Rick A M, Nadine A Mallock, Roslyn J Sorensen, Elizabeth Manias, Anthony G Tuckett, Allison F Williams, Bruce E Perrott, Suzanne H Brownhill, Donella A Piper, Suyin Hor, Desley G Hegney, Hermine B Scheeres & Christine M Jorm
2008. The National Open Disclosure Pilot: evaluation of a policy implementation initiative. Medical Journal of Australia 188:7  pp. 397 ff. Crossref logo
Izadi, Dariush
2020.  In The Spatial and Temporal Dimensions of Interactions,  pp. 35 ff. Crossref logo
Jackson, Heather
2014.  In Trust and Discourse [Discourse Approaches to Politics, Society and Culture, 56],  pp. 113 ff. Crossref logo
Jarzabkowski, Paula & John Sillince
2007. A Rhetoric-in-Context Approach to Building Commitment to Multiple Strategic Goals. Organization Studies 28:11  pp. 1639 ff. Crossref logo
Jules, Tavis D.
2016.  In Perspectives in Transnational Higher Education,  pp. 23 ff. Crossref logo
Jules, Tavis D.
2018.  In Annual Review of Comparative and International Education 2017 [International Perspectives on Education and Society, 34],  pp. 139 ff. Crossref logo
Keevers, Lynne, Lesley Treleaven, Christopher Sykes & Michael Darcy
2012. Made to Measure: Taming Practices with Results-based Accountability. Organization Studies 33:1  pp. 97 ff. Crossref logo
Koller, Veronika
2007.  In Qualitative Marktforschung,  pp. 347 ff. Crossref logo
Koller, Veronika
2009.  In Qualitative Marktforschung,  pp. 347 ff. Crossref logo
Kutter, Amelie
2020.  In Legitimation in the European Union,  pp. 179 ff. Crossref logo
Lane, Karen & Kerreen Reiger
2013. Regime change in Australian maternity hospitals. Social Theory & Health 11:4  pp. 407 ff. Crossref logo
Larsson, Magnus & Susanne E. Lundholm
2010. Leadership as Work-embedded Influence: A Micro-discursive Analysis of an Everyday Interaction in a Bank. Leadership 6:2  pp. 159 ff. Crossref logo
Lassen, Inger
2006. Is the press release a genre? A study of form and content. Discourse Studies 8:4  pp. 503 ff. Crossref logo
Lassen, Inger
2008. The Red Gold: analysing a nexus of practices. Critical Discourse Studies 5:1  pp. 1 ff. Crossref logo
Lassen, Inger
2016. Discourse trajectories in a nexus of genres. Discourse Studies 18:4  pp. 409 ff. Crossref logo
ledema, Rick, Jeffrey Braithwaite, Christine Jorm, Peter Nugus & Anna Whelan
2005.  In Workplace Reform in the Healthcare Industry,  pp. 253 ff. Crossref logo
Ledin, Per & David Machin
2016. Management discourse in university administrative documents in Sweden. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) 26:4  pp. 653 ff. Crossref logo
M. Leseure, Hellström, Andreas, Svante Lifvergren & Johan Quist
2010. Process management in healthcare: investigating why it's easier said than done. Journal of Manufacturing Technology Management 21:4  pp. 499 ff. Crossref logo
Long, Debbi, Rick Iedema & Bonsan Bonne Lee
2007.  In The Discourse of Hospital Communication,  pp. 182 ff. Crossref logo
Lowe, Toby & Rob Wilson
2017. Playing the Game of Outcomes-based Performance Management. Is Gamesmanship Inevitable? Evidence from Theory and Practice. Social Policy & Administration 51:7  pp. 981 ff. Crossref logo
Mafofo, L & F Banda
2014. Accentuating institutional brands: A multimodal analysis of the homepages of selected South African universities. Southern African Linguistics and Applied Language Studies 32:4  pp. 417 ff. Crossref logo
Martin, J. R.
2008. Negotiating Values: Narrative and Exposition. Journal of Bioethical Inquiry 5:1  pp. 41 ff. Crossref logo
McIlvenny, Paul, Julia Zhukova Klausen & Laura Bang Lindegaard
2016.  In Studies of Discourse and Governmentality [Discourse Approaches to Politics, Society and Culture, 66],  pp. 1 ff. Crossref logo
Menz, Florian
2009.  In Einigkeitsdiskurse,  pp. 207 ff. Crossref logo
Menz, Florian
2013.  In Narrative and Innovation,  pp. 151 ff. Crossref logo
Mirhosseini, Seyyed-Abdolhamid & Hossein Fattahi
2010. The Language of “Circule”:. Medical Anthropology Quarterly 24:3  pp. 304 ff. Crossref logo
Morales-López, Esperanza, Gabriela Prego-Vázquez & Luzia Domínguez-Seco
2005. Interviews between employees and customers during a company restructuring process. Discourse & Society 16:2  pp. 225 ff. Crossref logo
Ng, Carl Jon Way
2014. SEMIOTICIZING CAPITALISM IN CORPORATE BRAND ENACTMENT. Critical Discourse Studies 11:2  pp. 139 ff. Crossref logo
Ng, Carl Jon Way
2014. ‘We offer unparalleled flexibility’: Purveying conceptual values in higher educational corporate branding. Discourse & Communication 8:4  pp. 391 ff. Crossref logo
Nissi, Riikka, Mona Blåsjö & Carla Jonsson
2021. Workplace communication in flux: from discrete languages, text genres and conversations to complex communicative situations. Applied Linguistics Review 0:0 Crossref logo
Nissi, Riikka & Melisa Stevanovic
2021. Interactional means of teaming up: enacting the features of contemporary working life in a theater performance. Multimodal Communication 10:2  pp. 175 ff. Crossref logo
Norris, Sharon E.
2015.  In Handbook of Research on Scholarly Publishing and Research Methods [Advances in Knowledge Acquisition, Transfer, and Management, ],  pp. 205 ff. Crossref logo
Piper, Donella, Rick Iedema, Jane Gray, Raj Verma, Lee Holmes & Nicole Manning
2012. Utilizing experience-based co-design to improve the experience of patients accessing emergency departments in New South Wales public hospitals: An evaluation study. Health Services Management Research 25:4  pp. 162 ff. Crossref logo
Putnam, Linda L., David Grant, Grant Michelson & Leanne Cutcher
2005. Discourse and Resistance. Management Communication Quarterly 19:1  pp. 5 ff. Crossref logo
Quist, Johan & Andreas Hellström
2012. Process Management as a Contagious Idea: A Contribution to Røvik's Virus-Inspired Theory. International Journal of Public Administration 35:13  pp. 901 ff. Crossref logo
L. S. Ramstad, K.. Halvorsen & A. M. Wahl
2010.  In All Days, Crossref logo
Rasmussen, Joel
2016.  In Studies of Discourse and Governmentality [Discourse Approaches to Politics, Society and Culture, 66],  pp. 179 ff. Crossref logo
Raudaskoski, Pirkko & Paul McIlvenny
2008.  In Identity Trouble,  pp. 58 ff. Crossref logo
Rear, David
2016. Reforming Japanese-style management: destabilizing hegemony through discourse intervention. Contemporary Japan 28:2  pp. 209 ff. Crossref logo
Rear, David & Alan Jones
2013. Discursive struggle and contested signifiers in the arenas of education policy and work skills in Japan. Critical Policy Studies 7:4  pp. 375 ff. Crossref logo
Reissner-Roubicek, Sophie
2012. “The guys would like to have a lady:” The co-construction of gender and professional identity in interviews between employers and female engineering students. Pragmatics. Quarterly Publication of the International Pragmatics Association (IPrA) 22:2  pp. 231 ff. Crossref logo
Rhodes, Carl
2007.  In The Blackwell Encyclopedia of Sociology, Crossref logo
Rhodes, Carl
2015.  In The Blackwell Encyclopedia of Sociology, Crossref logo
Rhodes, Carl & Andrew D. Brown
2005. Narrative, organizations and research. International Journal of Management Reviews 7:3  pp. 167 ff. Crossref logo
Rhodes, Carl, Hermine Scheeres & Rick Iedema
2008.  In Identity Trouble,  pp. 229 ff. Crossref logo
Roberts, Celia
2010. Language Socialization in the Workplace. Annual Review of Applied Linguistics 30  pp. 211 ff. Crossref logo
Robinson, Kerin, Simon Barraclough, Elizabeth Cummings & Rick Iedema
2022. The historiography of a profession: The societal and political drivers of the health information management profession in Australia. Health Information Management Journal  pp. 183335832110703 ff. Crossref logo
Scheeres, Hermine
2011. Talk and Texts at Work: Beyond language and literacy skills. Literacy and Numeracy Studies 15:2  pp. 5 ff. Crossref logo
Scheeres, Hermine & Nicky Solomon
2007.  In Work, Subjectivity and Learning,  pp. 87 ff. Crossref logo
Sillince, John A.A.
2007. Organizational Context and the Discursive Construction of Organizing. Management Communication Quarterly 20:4  pp. 363 ff. Crossref logo
Sorensen, Roslyn, Glenn Paull, Linda Magann & JanMaree Davis
2013. Managing between the agendas: implementing health care reform policy in an acute care hospital. Journal of Health Organization and Management 27:6  pp. 698 ff. Crossref logo
Styhre, Alexander
2008. Management Control in Bureaucratic and Postbureaucratic Organizations. Group & Organization Management 33:6  pp. 635 ff. Crossref logo
Toolan, Michael
2018.  In The Language of Inequality in the News, Crossref logo
Van Leeuwen, Theo
2012.  In The Encyclopedia of Applied Linguistics, Crossref logo
Vento, Isak & Kanerva Kuokkanen
2020. Mapping the post-bureaucratic landscape: project managers’ perception of bureaucracy in European Union Cohesion policy projects. International Review of Administrative Sciences  pp. 002085232096980 ff. Crossref logo
Vesa, Mikko & Mikaela Krohn
2021.  In Transforming Society and Organizations through Gamification,  pp. 107 ff. Crossref logo
Wagner, Ina & Ruth Wodak
2006. Performing success: identifying strategies of self-presentation in women's biographical narratives. Discourse & Society 17:3  pp. 385 ff. Crossref logo
2013. ENACTING HARD AND SOFT PRODUCT OFFERINGS IN MATURE INDUSTRIES: MOVING TOWARDS SERVITISATION IN VOLVO. International Journal of Innovation Management 17:04  pp. 1350014 ff. Crossref logo
Wodak, Ruth
2006.  In Handbook of Pragmatics,  pp. 1 ff. Crossref logo
Wodak, Ruth & Norman Fairclough
2010. Recontextualizing European higher education policies: the cases of Austria and Romania. Critical Discourse Studies 7:1  pp. 19 ff. Crossref logo
Zimmermann, Karsten, Jasmin Boghrat & Meike Weber
2015. The epistemologies of local climate change policies in Germany. Urban Research & Practice 8:3  pp. 303 ff. Crossref logo

This list is based on CrossRef data as of 20 april 2022. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

Subjects & Metadata
BIC Subject: CFG – Semantics, Pragmatics, Discourse Analysis
BISAC Subject: LAN009000 – LANGUAGE ARTS & DISCIPLINES / Linguistics / General
ONIX Metadata
ONIX 2.1
ONIX 3.0
U.S. Library of Congress Control Number:  2003052291 | Marc record