Resources for Renewal

A participatory approach to the modernization of municipal organizations in Finland

Editors
| University of Tampere
| University of Tampere
PaperbackAvailable
ISBN 9789027217806 (Eur) | EUR 68.00
ISBN 9781556198342 (USA) | USD 102.00
 
e-Book
ISBN 9789027299468 | EUR 68.00 | USD 102.00
 
In the 1990s, the public sector has experienced the same kind of productivity pressures as has the private sector in most of the western countries. In Finland, the state and the local government organs have pursued to meet these demands by cutting down their personnel costs and by applying various models of New Public Management. This book sheds light on the possibilities of solving the problems in public sector modernization by changing the modes of operations of work organizations. The results presented in the book are based on development expriences in Finnish municipalities, and cover a period of eight years (1991-1998).The participative approach is focused on the simultaneous development of the quality of working life and the productivity of services along the lines of Organizational Assessment. Thus, the book addresses some of the central issues within the debate on action research and on the modernization of the public services, such as “top-down” and “bottom-up” developments and the impact for the customers. A special feature in the book is a description of trade unions as actors in the development process and the role of trade union officials as developers.
[Dialogues on Work and Innovation, 10]  1999.  iv, 177 pp.
Publishing status: Available
Table of Contents
Introduction
Satu Kalliola and Risto Nakari
1
1. Methodology
Satu Kalliola and Risto Nakari
7
2. Promoting employee participation in municipal administration: The role of the action researcher
Satu Kalliola
15
3. Developing municipal services for the aged: The role of participatory action research and concept-druven change
Sirpa Syvänen
29
4. Breaking with tradition: Towards collaboration in the education sector
Helena Rajakaltio
59
5. Developing municipal meals services: Towards a conceptually low organization through communicative action
Ilkka Pesonen
81
6. The trade union’s roles in the development of health care
Hilkka Pokki and Irmeli Vuoriluoto
103
7. Process control in the development of home care services for older people
Maarit Lahtonen
125
Conclusions
Satu Kalliola and Risto Nakari
149
About the authors
155
References
159
Index of Names
169
Index of Subjects
173
Cited by

Cited by other publications

Farnham, David, Annie Hondeghem & Sylvia Horton
2005.  In Staff Participation and Public Management Reform,  pp. 54 ff. Crossref logo
Payne, Jonathan
2004. Re-Evaluating the Finnish Workplace Development Programme: Evidence from Two Projects in the Municipal Sector. Economic and Industrial Democracy 25:4  pp. 485 ff. Crossref logo

This list is based on CrossRef data as of 01 may 2020. Please note that it may not be complete. Sources presented here have been supplied by the respective publishers. Any errors therein should be reported to them.

Subjects
BIC Subject: KJM – Management & management techniques
BISAC Subject: BUS085000 – BUSINESS & ECONOMICS / Organizational Behavior
U.S. Library of Congress Control Number:  99034000