Article published in:Dialogue in Intercultural Communities: From an educational point of view
Edited by Claudio Baraldi
[Dialogue Studies 4] 2009
► pp. 101–126
Chapter 5. Organisational meetings 2
Chapter 5 concludes the analysis of organisational meetings, specifically focusing on forms of conflict management. Normative conflict resolution is identified as a frequent strategy of conflict management emerging in interactions. This is based on hierarchical relationships between camp directors and their staff, on the one hand, and adults who are leading the delegations of children and adolescents on the other. Frequently conflicts are avoided through withdrawals, minimisations, elusions/diversions, mitigations and postponements. Overall, the actions of directors and their staff are frequently oriented to the disempowerment of other participants, who frequently adapt to these strategies. Coordination and mediation are alternative strategies in conflict management, featuring interesting dialogic actions.
Published online: 22 October 2009