Part of
Handbook of Pragmatics: 25th Annual Installment
Edited by Frank Brisard, Sigurd D’hondt, Pedro Gras and Mieke Vandenbroucke
[Handbook of Pragmatics 25] 2022
► pp. 177198
References
Angouri, Jo, and Meredith Marra
2010 “Corporate meetings as genre: A study of the role of the chair in corporate meeting talk.” Text & Talk: An Interdisciplinary Journal of Language, Discourse & Communication Studies 30 (6): 615–636. DOI logoGoogle Scholar
Angouri, Jo, Meredith Marra, and Shelley Dawson
2021 “More than builders in pink shirts: Identity construction in gendered workplaces.” In Handbook of Language, Gender and Sexuality, ed. by Jo Angouri, and Judith Baxter, 212–225. London: Routledge.Google Scholar
Angouri, Jo, Meredith Marra, and Janet Holmes
(eds) 2017Negotiating Boundaries at Work. Edinburgh: Edinburgh University Press. DOI logoGoogle Scholar
Asmuß, Birte, and Jan Svennevig
(eds) 2009 “Meeting Talk.” Special issue, Journal of Business Communication 46 (1). DOI logoGoogle Scholar
Atkinson, J. Maxwell, and Paul Drew
1979Order in Court: The Organization of Verbal Interaction in Judicial Settings. London: Macmillan. DOI logoGoogle Scholar
Bardovi-Harlig, Kathleen, and Beverly S. Hartford
1993 “Refining the DCT: Comparing open questionnaires and dialogue completion tasks.” In Pragmatics and Language Learning 4, ed. by Lawrence F. Bouton, and Yamuna Kachru, 143–165. Urbana, IL: University of Illinois at Urbana-Champaign.Google Scholar
Barnes, Rebecca K.
2019 “Conversation Analysis of Communication in Medical Care: Description and Beyond.” Research on Language and Social Interaction 52 (3): 300–315. DOI logoGoogle Scholar
Baxter, Judith, and Kieran Wallace
2009 “Outside In-Group and Out-Group Identities? Constructing Male Solidarity and Female Exclusion in UK Builders’ Talk.” Discourse & Society 20: 411–429. DOI logoGoogle Scholar
Beebe, Leslie M., and Tomoko Takahashi
1989 “ ‘Do you have a bag?’: Social status and patterned variation in second language acquisition.” In Variation in Second Language Acquisition: Discourse and Pragmatics, ed. by Susan M. Gass, Carolyn G. Madden, Dennis Preston, and Larry Selinker, 103–128. Clevedon: Multilingual Matters.Google Scholar
Benneworth-Gray, Kelly
2014 “ ‘Are you going to tell me the truth today?’: Invoking obligations of honesty in police-suspect interviews.” The International Journal of Speech, Language and the Law 21: 251–277. DOI logoGoogle Scholar
Benoit-Barné, Chantal, and François Cooren
2009 “The accomplishment of authority through presentification: How authority is distributed among and negotiated by organizational members.” Management Communication Quarterly 23 (1): 5–31. DOI logoGoogle Scholar
Berthoud, Anne-Claude, François Grin, and Georges Lüdi
(eds) 2013Exploring the Dynamics of Multilingualism. The DYLAN project. Amsterdam: John Benjamins. DOI logoGoogle Scholar
Blommaert, Jan
2005Discourse: A Critical Introduction. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Blum-Kulka, Shoshana, Juliane House, and Gabriele Kasper
(eds) 1989Cross-Cultural Pragmatics: Requests and Apologies. Norwood, NJ: Ablex.Google Scholar
Brown, Penelope, and Stephen Levinson
1987Politeness: Some Universals in Language Usage. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Clyne, Michael
1994Intercultural Communication at Work: Cultural Values in Discourse. Cambridge & New York: Cambridge University Press.Google Scholar
Connell, Raewyn W.
1987Gender and Power: Society, the Person and Sexual Politics. Stanford: Stanford University Press.Google Scholar
Coupland, Nikolas, and Adam Jaworski
2004 “Sociolinguistic perspectives on metalanguage: Reflexivity, evaluation and ideology.” In Metalanguage: Social and Ideological Perspectives, ed. by Adam Jaworski, Nikolas Coupland, and Dariusz Galasinski, 15–51. Berlin: Mouton De Gruyter. DOI logoGoogle Scholar
Daly, Nicola, Janet Holmes, Jonathan Newton, and Maria Stubbe
2004 “Expletives as solidarity signals in FTAs on the factory floor.” Journal of Pragmatics 36 (5): 945–964. DOI logoGoogle Scholar
de Bres, Julia, and Janet Holmes
Forthcoming). “Ethnicity and humour in the workplace.” In The Routledge Handbook of Discourse Analysis. 2nd ed. ed. by James Paul Gee, and Mike Handford London Routledge
Dew, Kevin, Maria Stubbe, Louise Signal, Jeannine Stairmand, Elizabeth Dennett, Jonathan Koea, Andrew Simpson, et al.
2015 “Cancer care decision making in multidisciplinary meetings.” Qualitative Health Research 25 (3): 397–407. DOI logoGoogle Scholar
Drew, Paul
2003 “Conversation Analysis.” In Qualitative Psychology: A Practical Guide to Research Methods, ed. by Jonathan A. Smith, 132–158. London: Sage.Google Scholar
Drew, Paul, and John Heritage
(eds) 1992Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press.Google Scholar
Eckert, Penelope, and Sally McConnell-Ginet
1992 “Think practically and look locally: Language and gender as community-based practice.” Annual Review of Anthropology 21 (1): 461–488. DOI logoGoogle Scholar
2013Language and Gender. 2nd ed. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Filliettaz, Laurent
2010 “Interactions and miscommunication in the Swiss vocational education context: Researching vocational learning from a linguistic perspective.” Journal of Applied Linguistics and Professional Practice 7: 27–50. DOI logoGoogle Scholar
Fletcher, Joyce K.
1999Disappearing Acts: Gender, Power, and Relational Practice at Work. Cambridge, Mass.: MIT Press. DOI logoGoogle Scholar
Ford, Cecilia E., and Trini Stickle
2012 “Securing Recipiency in Workplace Meetings: Multimodal Practices.” Discourse Studies 14: 11–30. DOI logoGoogle Scholar
Franziskus, Anne
2013 “Getting by in a multilingual workplace: The language practices, ideologies and norms of cross-border workers in Luxembourg.” PhD thesis, University of Luxembourg.
Gumperz, John J.
1982aDiscourse Strategies. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
(ed) 1982bLanguage and Social Identity. Cambridge: Cambridge University Press.Google Scholar
Gumperz, John J., Tom C. Jupp, and Celia Roberts
1979Crosstalk, A Study of Cross-Cultural Communication. Background Material and Notes to Accompany the B.B.C. Film. Southall, Middx, UK: BBC/National Centre for Industrial Language Training.Google Scholar
Haugh, Michael, Dániel Kádár, and Marina Terkourafi
2021Cambridge Handbook of Sociopragmatics. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Heritage, John, and Douglas W. Maynard
(eds) 2006Communication in Medical Care: Interactions Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Holmes, Janet
2006Gendered Talk at Work. Malden: Blackwell. DOI logoGoogle Scholar
2018 “Negotiating the culture order in New Zealand workplaces.” Language in Society 47 (1): 33–56. DOI logoGoogle Scholar
2020 “ ‘Until I got a man in, he wouldn’t listen’: Evidence for the gender order in New Zealand workplaces.” In Innovations and Challenges: Women, Language and Sexism, ed. by Carmen Rosa Caldas-Coulthard, 95–112. London: Routledge. DOI logoGoogle Scholar
Forthcoming). “Rapport Management and microaggression in workplace interaction.” In Developing Intercultural Relations: Insights from Linguistics, Social Psychology and Intercultural Training. In Honour of Helen Spencer-Oatey ed. by Troy McConachy, and Perry Hinton London Bloomsbury
Holmes, Janet and Meredith Marra
2002a “Humour as a discursive boundary marker in social interaction.” In Us and Others: Social Identities across Languages, Discourses and Cultures, ed. by Anna Duszak, 377–400. Amsterdam/Philadelphia: John Benjamins. DOI logoGoogle Scholar
2002b “Having a laugh at work: How humour contributes to workplace culture.” Journal of Pragmatics 34: 1683–1710. DOI logoGoogle Scholar
2017 “ ‘You’re a proper tradesman mate’: Identity struggles and workplace transitions.” In Identity Struggles. Evidence from Workplaces around the World, ed. by Dorien Van De Mieroop, and Stephanie Schnurr, 127–145. Amsterdam/Philadelphia: John Benjamins. DOI logoGoogle Scholar
Holmes, Janet, Meredith Marra, and Bernadette Vine
2011Leadership, Discourse, and Ethnicity. Oxford: Oxford University Press. DOI logoGoogle Scholar
2012 “Politeness and impoliteness in New Zealand English workplace discourse.” Journal of Pragmatics 44: 1063–1076. DOI logoGoogle Scholar
Holmes, Janet, and Maria Stubbe
2003 “ ‘Feminine’ workplaces: Stereotype and reality.” In The Handbook of Language and Gender, ed. by Janet Holmes, and Miriam Meyerhoff, 573–599. Oxford: Blackwell. DOI logoGoogle Scholar
2015Power and Politeness in the Workplace. 2nd ed. London: Routledge. DOI logoGoogle Scholar
Holmes, Janet, and Jay Woodhams
2013 “Building interaction: The role of talk in joining a community of practice.” Discourse & Communication 7 (3): 275–298. DOI logoGoogle Scholar
Kendall, Shari
2003 “Creating gendered demeanors of authority at work and at home.” In The Handbook of Language and Gender, ed. by Janet Holmes, and Miriam Meyerhoff, 600–623. Malden: Blackwell. DOI logoGoogle Scholar
King, Brian W.
2019aCommunities of Practice in Applied Language Research: A Critical Introduction. London: Routledge. DOI logoGoogle Scholar
2019b “Finding ideologies in talk about talk.” Paper presented at the New Zealand Discourse Conference, Wellington, New Zealand.
Koester, Almut
2002 “The performance of speech acts in workplace conversations and the teaching of communicative functions.” System 30: 167–184. DOI logoGoogle Scholar
Koller, Veronika
2018 “Critical discourse studies.” In The Routledge Handbook of Language in the Workplace, ed. by Bernadette Vine, 27–39. Abingdon: Routledge.Google Scholar
Ladegaard, Hans. J.
2017The Discourse of Powerlessness and Repression: Life Stories of Domestic Migrant Workers in Hong Kong. London: Routledge.Google Scholar
Lave, Jean, and Etienne Wenger
1991Situated Learning: Legitimate Peripheral Participation. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Lazzaro-Salazar, Mariana
2013 “Investigating identity construction in intercultural health settings in New Zealand.” PhD thesis, Victoria University of Wellington.
Locher, Miriam, and Richard J. Watts
2005 “Politeness theory and relational work.” Journal of Politeness Research 1 (1): 9–33. DOI logoGoogle Scholar
Lønsmann, Dorte, and Kamilla Kraft
2018 “Language in blue-collar workplaces.” In The Routledge Handbook of Language in the Workplace, ed. by Bernadette Vine, 138–149. Abingdon: Routledge.Google Scholar
Marra, Meredith
2003 “Decisions in New Zealand business meetings: A sociolinguistic analysis of power at work.” PhD thesis, Victoria University of Wellington.
2012 “Disagreeing without being disagreeable: Negotiating workplace communities as an outsider.” Journal of Pragmatics 44: 1580–1590. DOI logoGoogle Scholar
Marra, Meredith, and Mariana Lazzaro-Salazar
2018 “Ethnographic methods in pragmatics.” In Methods in Pragmatics, ed. by Andreas H. Jucker, Klaus P. Schneider, and Wolfram Bublitz, 343–366. Berlin: De Gruyter Mouton. DOI logoGoogle Scholar
Marsden, Sharon, and Janet Holmes
2014 “Talking to the elderly in New Zealand residential care settings.” Journal of Pragmatics 64: 17–34. DOI logoGoogle Scholar
McDowell, Joanne
(ed) 2020De-Gendering Gendered Occupations: Analysing Professional Discourse. New York: Routledge. DOI logoGoogle Scholar
McDowell, Joanne, and Revert Klattenberg
2019 “Does gender matter? A cross-national investigation of primary class-room discipline.” Gender and Education 31: 947–965. DOI logoGoogle Scholar
McEntee-Atalianis, Lisa, and Lia Litosseliti
2017 “Narratives of sex-segregated professional identities.” Narrative Inquiry 27 (1): 1–23. DOI logoGoogle Scholar
Metge, Joan
1995New Growth from Old: The Whānau in the Modern World. Wellington: Victoria University Press.Google Scholar
Mondada, Lorenza
2016 “Operating together: The collective achievement of surgical action.” In Communication in Surgical Practice, ed. by Sarah J. White, and John A. Cartmill, 222–249. Sheffield: Equinox.Google Scholar
Murata, Kazuyo
2014 “An empirical cross-cultural study of humour in business meetings in New Zealand and Japan.” Journal of Pragmatics 60: 251–265. DOI logoGoogle Scholar
Pomerantz, Anita, and Barbara J. Fehr
1997 “Conversation analysis: An approach to the study of social action as sense making practices.” In Discourse as Social Interaction. Discourse studies: A Multidisciplinary Introduction. Vol. 2, ed. by Teun A. van Dijk, 64–91. London: Sage.Google Scholar
Riddiford, Nicky, and Jonathan Newton
2010Workplace Talk in Action: An ESOL Resource. Wellington: School of Linguistics and Applied Language Studies, Victoria University of Wellington.Google Scholar
Roberts, Celia
2021Linguistic Penalties and the Job Interview. Sheffield: Equinox.Google Scholar
Roberts, Celia, Tom Jupp, and Evelyn Davies
1993Language and Discrimination. London: Routledge.Google Scholar
Sacks, Harvey
1995Lectures on Conversation. Malden: Blackwell. DOI logoGoogle Scholar
Salanoa, Honiara
2020 “The communicative competence of Samoan seasonal workers under the Recognised Seasonal Employer (RSE) scheme.” PhD thesis, Victoria University of Wellington.
Schnurr, Stephanie
2009Leadership Discourse at Work: Interaction of Humour, Gender and Workplace Culture. Basingstoke: Palgrave McMillan. DOI logoGoogle Scholar
Schnurr, Stephanie, Meredith Marra, and Janet Holmes
2007 “Being (im)polite in New Zealand workplaces: Māori and Pākehā leaders.” Journal of Pragmatics 39: 712–729. DOI logoGoogle Scholar
Spencer-Oatey, Helen
2007 “Theories of identity and the analysis of face.” Journal of Pragmatics 39: 639–656. DOI logoGoogle Scholar
Stokoe, Elizabeth, Derek Edwards, and Helen Edwards
2016 “ ‘No comment’ responses to questions in police investigative interviews.” In Discursive Constructions of Consent in the Legal Process, ed. by Susan Ehrlich, Diana Eades, and Janet Ainsworth, 289–318. Oxford: Oxford University Press. DOI logoGoogle Scholar
Sue, Derald Wing, Christina M. Capodilupo, Gina C. Torino, Jennifer M. Bucceri, Aisha M. B. Holder, Kevin L. Nadal, and Marta Esquilin
2007 “Racial microaggressions in everyday life: Implications for clinical practice.” American Psychologist 62 (4): 271–286. DOI logoGoogle Scholar
Svennevig, Jan
(ed) 2012 “Interaction in Workplace Meetings.” Special issue, Discourse Studies 14 (1). DOI logoGoogle Scholar
Tannen, Deborah
1994Talking from 9 to 5: Women and Men at Work. New York: William Morrow.Google Scholar
Vine, Bernadette
Wenger, Etienne
1998Communities of Practice: Learning, Meaning and Identity. Cambridge: Cambridge University Press. DOI logoGoogle Scholar
Wilson, Nick
2018 “Linguistic ethnography.” In The Routledge Handbook of Language in the Workplace, ed. by Bernadette Vine, 40–50. Abingdon: Routledge.Google Scholar
Woolard, Kathryn A.
1998 “Introduction: Language ideology as a field of inquiry.” In Language Ideologies: Practice and Theory, ed. by Bambi B. Schieffelin, Kathryn A. Woolard, and Paul V. Kroskrity, 3–47. Oxford: Oxford University Press.Google Scholar
Yamada, Haru
1992American and Japanese Business Discourse: A Comparison of Interactional Styles. Norwood: Ablex.Google Scholar
Yates, Lynda
2005 “Negotiating an institutional identity: Individual differences in NS and NNS teacher directives.” In Interlanguage Pragmatics: Exploring Institutional Talk, ed. by Kathleen Bardovi-Harlig, and Beverly S. Hartford, 67–98. Mahwah, N.J.: Lawrence Erlbaum.Google Scholar
Zimmerman, Don H.
1992 “The Interactional Organization of Calls for Emergency Assistance.” In Talk at Work: Interaction in Institutional Settings, ed. by Paul Drew, and John Heritage, 418–469. Cambridge: Cambridge University Press.Google Scholar