Background. Following procedural instructions normally requires the learner to interpret written information before carrying out any action.This interpretation entails transforming pictorial and/or linguistic information into a series of actions. Current psychological models propose that these two kinds of information are not processed in the same way,and that pictures lead more directly to the construction of a mental representation than does text. If this is so, then giving pictorial instructions to carry out an action seems more appropriate than giving text.However, processing instructions sometimes fails, even with picture formats. One approach to studying why this kind of communication fails is to investigate how textual and pictorial information is processed.
Galvao Spinillo, Carla, Tiago Costa Maia & Evelyn Rodrigues Azevedo
2011. Procedural Pictorial Sequences for Health Product Design. In Human Factors and Ergonomics in Consumer Product Design [Ergonomics Design & Mgmt. Theory & Applications, 20114177], ► pp. 393 ff.
Ganier, Franck
2007. Comparative User-Focused Evaluation of User Guides: A Case Study. Journal of Technical Writing and Communication 37:3 ► pp. 305 ff.
Ganier, Franck
2009. Observational Data on Practical Experience and Conditions of Use of Written Instructions. Journal of Technical Writing and Communication 39:4 ► pp. 401 ff.
Ganier, Franck, Charlotte Hoareau & Frédéric Devillers
2013. Évaluation des performances et de la charge de travail induits par l'apprentissage de procédures de maintenance en environnement virtuel. Le travail humain Vol. 76:4 ► pp. 335 ff.
Hartley, James
2005. Is this chapter any use? Methods for evaluating text. In Evaluation of Human Work, 3rd Edition, ► pp. 335 ff.
Meng, Michael
2023. Using Eye Tracking to Study Information Selection and Use in Procedures. IEEE Transactions on Professional Communication 66:1 ► pp. 7 ff.
Montes Victorio, Shani A., Roy E. Sturgill & Timothy R. B. Taylor
2022. Construction Research Congress 2022, ► pp. 1072 ff.
Roy, D. & D.M. Sharp
2003. IEEE International Professional Communication Conference, 2003. IPCC 2003. Proceedings., ► pp. 9 pp. ff.
Roy, Debopriyo
2006. 2006 IEEE International Professional Communication Conference, ► pp. 278 ff.
Roy, Debopriyo
2007. 2007 IEEE International Professional Communication Conference, ► pp. 1 ff.
[no author supplied]
2013. Bibliographie. In Comprendre la documentation technique, ► pp. 125 ff.
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