Article published In:
Theme: Pictograms[Information Design Journal 10:2] 2001
► pp. 188–206
User-interface design for air-travel booking
A case study of Sabre
The paper explains the development of the Sabre air travel booking user-interface design during 19942000, which transformed a text-based, frame-oriented legacy system into a graphical version used by one-third of the worlds travel agents. The text comments on design explorations, issues, and resolutions.
Keywords: usability, user interface, appearance, design, development process, interaction, mental models, metaphors, navigation, Sabre, travel
Cited by
Cited by 4 other publications
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2014. Cultural adaptation of web design services as critical success factor for business excellence . Cross Cultural Management 21:2 ► pp. 172 ff.
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2013. The Impact of National Culture on E-commerce Acceptance: the Italian Case. Knowledge and Process Management 20:2 ► pp. 102 ff.
Marcus, Aaron
2015. Introduction. In Mobile Persuasion Design [Human–Computer Interaction Series, ], ► pp. 1 ff.
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