User-interface design for air-travel booking
A case study of Sabre
The paper explains the development of the Sabre air travel booking user-interface design during 19942000, which transformed a text-based, frame-oriented legacy system into a graphical version used by one-third of the worlds travel agents. The text comments on design explorations, issues, and resolutions.
Keywords: usability, user interface, appearance, design, development process, interaction, mental models, metaphors, navigation, Sabre, travel
Published online: 17 January 2003
Cited by 4 other publications
Calabrese, Armando, Guendalina Capece, Roberta Costa & Francesca Di Pillo
Calabrese, Armando, Guendalina Capece, Francesca Di Pillo & Federico Martino
Capece, Guendalina, Armando Calabrese, Francesca Di Pillo, Roberta Costa & Valentina Crisciotti
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