Article published in:
Semiotics: A way of thinking & approaching information design
Edited by Priscila Lena Farias and João Queiroz
[Information Design Journal 23:2] 2017
► pp. 173183


Alexander, C., Ishikawa, S. & Silverstein, M.
(1977) A pattern language: Towns, buildings, construction. New York: Oxford University Press.
Bains, P.
(2006) The primacy of semiosis: An ontology of relations. Toronto: Toronto University Press. Crossref link
Barnard, P. & Wright, P.
(1976) The effects of spaced character formats on the production and legibility of handwritten names. Ergonomics, 19, 81–92. Crossref link
Barnard, P., Wright, P. and Wilcox, P.
(1978) The effects of spatial constraints on the legibility of handwritten alphanumeric codes. Ergonomics, 21, 73–78. Crossref link
(1979) Effects of response instructions and question style on the ease of completing forms. Journal of Occupational Psychology, 52, 209–226. Crossref link
Barthes, R.
(1968) Elements of semiology. Translated by Lavers, A. & Smith, C. New York: Hill & Wang. (Originally published in French as Éléments de sémiologie, 1964.)
Chandler, D.
(2007) Semiotics: The basics. (2nd ed.). London: Routledge.
Fisher, P. & Sless, D.
(1990) Information design methods and productivity in the insurance industry. Information Design Journal, 6(2), 108–29. Crossref link
Frayling, C.
(1993), Research in art and design. RCA Research Papers, 1(1), London: Royal College of Art.
Friedman, K.
(2002) Theory construction in design research: Criteria, approaches, and methods. In Shackleton, J. & Durling, D. (eds). Common ground: Proceedings of the 2002 Design Research Society International Conference, London. Stoke-on-Trent, UK: Staffordshire University Press.
Frohlich, D. M.
(1986) On the organisation of form-filling behaviour. Information Design Journal, 5(1), 43–59. Crossref link
Holland, V. M., & Redish, J. C.
(1981) Strategies for using forms and other public documents. Paper presented at Georgetown University Round Table on Languages and Linguistics, Document Design Centre, American Institutes for Research.
Janik, C., Swaney, J. H., Bond, S. J. & Hayes, J. R.
(1981), Informed consent: reality or illusion. Information Design Journal, 2(3/4), 197–207. Crossref link
Jarrett, C. & Paul, T.
(2016) Design patterns in government: One year on, what we learned, what we changed. Presentation to the Service Design in Government Conference 2016, London. http://​www​.slideshare​.net​/cjforms​/design​-patterns​-in​-government​-2016
Kinross, R.
(2005) The claim of reason: A twenty-five year argument about information design. Information Design Journal, 13(3), 211–215. Crossref link
Meredith, P.
(1966) Instruments of communication: An essay on scientific writing. Oxford: Pergamon Press.
Miller, R.
(1984) Transaction structures and format in form design. In: H. Zwaga., and R. Easterby (eds), Information Design. Chichester: John Wiley & Sons, 529–544.
Morris, C.W.
(1938) Foundations of the theory of signs. International Encyclopaedia of Unified Science, 1(2), 2–32. Chicago: University of Chicago Press
Neilsen, J. & Molich, R.
(1990) Heuristic evaluation of user interfaces. In CHI ’90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, NY: ACM, 249–256.
Pearce, W Barnett
(1995) A sailing guide for social constructionists. In Leeds-Hurwitz, Wendy (ed), Social Approaches to Communication, 88–113. New York: Guildford Press.
Redish, J., Felker, D., & Rose, A.
(1981) Evaluating the effects of document design principles. Information Design Journal, 2(3/4), 236–43. Crossref link
Rose, A. M.
(1981) Problems in public documents. Information Design Journal, 2(3/4), 179–196. Crossref link
Siegel, A.
(1979) Fighting business gobbledygook: How to say it in plain English. Management Review, 68(11).
Sless, D.
(1999) Designing and evaluating forms in large organizations. In Zwaga, H., Boersema, T. & Hoonhout, H. (eds.). Visual information for everyday use. London: Taylor & Francis, 135–153.
(1986a) Reading semiotics. Information Design Journal, 4, 179–89. Crossref link
(1986b) In Search of Semiotics. London: Croom Helm.
(2015) Regulating information for people: How information design has made a difference to the ways in which governments and industry regulate information. In J. Frascara (ed) Information design as principled action: Making information accessible, relevant, understandable, and usable. Common ground publishing pp. 190–208.
Sless, D. & Shrensky, R.
(2006) Writing about medicines for people. Sydney: Australian Self Medication Industry.
Tidwell, J.
(1999) Common ground: A pattern language for human-computer interface design. http://​www​.mit​.edu​/~jtidwell​/common​_ground​.html
Waller, R.
(1984) Designing a government form: A case study. Information Design Journal, 4, 36–57 Crossref link
Waller, R. & Delin, J.
(2010) Towards a pattern language approach to document description. A paper presented at the conference Multidisciplinary approaches to discourse , Moissac, France, 2010. Technical Paper 4, Simplifcation Centre, University of Reading. https://​www​.reading​.ac​.uk​/web​/FILES​/simplification​/tech​_paper​_4​.pdf
Wright, P.
(1975) Forms of complaint. New Behaviour, 2, 206–209.
(1979) The quality control of document design. Information Design Journal, 1, 33–42. Crossref link
(1980) Strategy and tactics in the design of forms. Visible Language, 15, 151–193.
(1984) Informed design for forms. In H. Zwaga, and R. Easterby (eds), Information Design. Chichester: John Wiley & Sons, 545–577.
Wright, P., & Barnard, P.
(1975) “Just fill out this form…”: A review for designers. Applied Ergonomics, 6, 213–220. Crossref link